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Compare Whisbi Platform vs Customers.ai

Comparison Summary

For Whisbi Platform vs Customers.ai comparison, Our AI algorithm looked at 4443 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Whisbi Platform and Customers.ai to solve their respective business needs.

Pros and cons of Whisbi Platform and Customers.ai

Whisbi Platform is more suited to businesses that require Engagement Management with Video and Rating And Review Management with Website where as Customers.ai is focused towards Engagement Management with Social Media and Advertisement with Social Media .

logo Whisbi Platform

Focus area

Software Failure Risk

  • low

logo Customers.ai

Focus area

Customers.ai is better than Whisbi Platform for

Software Failure Risk

  • medium

About

Whisbi: Conversational Sales & Marketing Platform

B2C outbound marketing and sales automation for marketers and business owners

Age

2008

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

32

92

Total Goals
(we found evidences for)

11

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



customer feedback management

measuring customer satisfaction

measuring net promoter score


generation of new leads



helpdesk management


conversion management


sales call management



campaign management


contact list management


products & pricelist management


social media management

social media analytics


workflow management


sales document management

proposal & quote management



lead qualification


international marketing



segmentation and targeting


loyalty management

customise loyalty program


training & onboarding



sending & publishing communications


communication management

sending & publishing communications




content publishing


content management

content publishing



social media marketing


promotion management




discount management



conference call management


influencer marketing







lifetime value management




knowledge management


create learning path


courses & assessment

create learning path



community marketing



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • Improve brand engagement

  • Improve efficiency

  • Improve ROI

  • Grow market share

  • Improve visibility

  • See 8 more
  • Acquire customers

  • Grow market share

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Improve ROI

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Establish thought leadership

  • Launch new products

  • Improve internal communications

  • Reduce bounce

  • Improve efficiency

  • See 12 more

Top Channels

Channels Used

  • social media

  • Facebook

  • chat

  • website

  • e-mail

  • text SMS

  • promotions

  • Facebook page

  • offline

  • Instagram

  • mobile

  • phone calls

  • video

  • user generated content

  • blogs

  • events

  • trade shows

  • coupons

  • display advertisement

  • mobile app

  • on premises

  • Slack

  • omnichannel

  • point of sale

  • games

  • mass media

  • mobile ads

  • Whatsapp

  • newsletter

  • print media

  • magazine

  • Twitter

  • LinkedIn

  • See 30 more
  • social media

  • Facebook

  • chat

  • website

  • e-mail

  • text SMS

  • promotions

  • Facebook page

  • offline

  • Instagram

  • mobile

  • phone calls

  • video

  • user generated content

  • blogs

  • events

  • trade shows

  • coupons

  • display advertisement

  • mobile app

  • on premises

  • Slack

  • omnichannel

  • point of sale

  • games

  • mass media

  • mobile ads

  • Whatsapp

  • newsletter

  • print media

  • magazine

  • Twitter

  • LinkedIn

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting