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Customers.ai: Use-Cases, Insights and Reviews | 2025 Cuspera

4.25 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(3999)

B2C outbound marketing and sales automation for marketers and business owners

AI Powered

Customers.ai Overview

Customersai identifies website visitors and syncs them to remarketing audiences. First-party data is captured to convert anonymous visitors into customers by tracking their journey.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Customers.ai.

Other use cases:

Generation Of New Leads
Drip Marketing
Campaign Management
Contact List Management
Digital Marketing
Social Media Management
Content Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Grow Market Share are the most popular business priorities that customers and associates have achieved using Customers.ai.

Other priorities:

Enhance Customer Relationships
Enter New Markets Internationally Or Locally
Increase Sales & Revenue
Improve ROI
Improve Digital And Social Presence
Improve Brand Engagement
Build Brand Awareness
Scale Best Practices
Establish Thought Leadership
Launch New Products
Improve Internal Communications
Reduce Bounce
Improve Efficiency

See all business priorities See less business priorities

Customers.ai Use-Cases and Business Priorities: Customer Satisfaction Data

Customers.ai works with different mediums / channels such as Social Media. Chat. Facebook etc.

Customers.ai's features include Bot, Widgets, Templates, etc. and Customers.ai support capabilities include Chat Support, 24/7 Support, AI Powered, etc. also Customers.ai analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Growth-minded marketers should jump on this to start building contact lists and engaging with their audiences through messaging...." Peer review by Sean Ellis, Founder & Chief Executive Officer, GrowthHackers

Customers.ai, Qualified, OM3 Email Marketing Platform, Continually, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Customers.ai

Top Industries

Marketing and Advertising
Media Production
Education

Popular in

Small Business
Mid Market

Customers.ai is popular in Marketing And Advertising, Media Production, and Education and is widely used by Small Business, and Mid Market,

Comprehensive Insights on Customers.ai Use Cases

Why is Customers.ai the best choice for Engagement Management?

MobileMonkey provides a platform for engaging customers via messaging. It offers tools for building chatbots and engaging audiences through interactive funnels. MobileMonkey facilitates customer interactions across multiple channels, including social media and SMS. The platform's effectiveness may be limited by its reliance on Facebook Messenger and the need for user opt-in.

"...We are trying to solve the engagement problem with our website - getting more people to engage, convert, and become customers...." Peer review by Manager in Marketing

What solutions does Customers.ai provide for Advertisement?

MobileMonkey offers advertising capabilities that help to reach a larger audience, build relationships, and generate leads. The software allows users to create engaging interactive funnels, send chat blasts, and run automated conversations. MobileMonkey currently lacks the ability to provide comment guard functionality for Facebook ads.

"...MobileMonkey chatbots with Facebook ads have been the best solution we could imagine...." Peer review by Angel Buendia, Director of Marketing, Movimientos Sagrados

How efficiently Does Customers.ai manage your Communication Management?

Customersai Communication Management empowers businesses to engage with customers across multiple channels. These capabilities include sending messages, automated responses, and social media integration. While these features offer extensive communication possibilities, Customersai lacks the ability to send messages to Instagram followers.

"...He is an incredible content creator and, his articles have published to almost every prestigious digital marketing blogs and publications from the Wall Street Journal, Business Insider, Forbes and Inc. ..." An Expert Interview with Larry Kim CEO of MobileMonkey

What benefits does Customers.ai offer for Generation Of New Leads?

Customersai facilitates lead generation by enabling businesses to communicate with potential customers through various channels, including Facebook ads and interactive funnels. It offers features that allow for engaging interactions, leading to increased trust and new registrations. Customersai's capabilities are limited to generating leads within the platform and do not guarantee conversions or sales.

"...12 Magnetic Ways to Generate Leads with Your Facebook Bot Use these methods to keep building your email subscriber list with powerful chatbot optimization...." Master the Art of Using Chatbots to Grow Your Email List

How efficiently Does Customers.ai manage your Drip Marketing?

Customersai offers drip marketing capabilities within Facebook Messenger using chatbot building tools. The platform allows marketers to create and execute chat blasts and drip campaigns across both SMS and Facebook Messenger. Customersai's free plan offers basic drip marketing features while the paid plan unlocks advanced features such as analytics.

"...Marketers can do chat blasting, drip campaigns and list building in Messenger with powerful chatbot building tools. ...." Peer review

52+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Customers.ai solved their Conversational Marketing needs. Cuspera uses 3999 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Case Studies

Consumer Goods

CASE STUDY Mirai Clinical

Customers.ai helped Mirai Clinical, a premium skincare and wellness ecommerce brand, improve identity resolution. Mirai Clinical ran a test comparing Customers.ai to Retention.com using real customer... data. Customers.ai delivered 3.7x higher data accuracy and a 55x higher True Match Rate, identifying 41% of actual customers. Mirai Clinical saw nearly 1.5x higher ROI in the first two weeks. The switch led to more accurate marketing, less wasted spend, and better campaign results.

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CASE STUDY Triple Whale

Triple Whale used B2B by Customers.ai to find out who visited important pages. They identified potential agencies and partners. They grew their leads.

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Consumer Goods

CASE STUDY Bear Balanced

Bear Balanced is a supplements brand. They had problems collecting accurate emails using Opensend. They tested Customers.ai against Opensend for 10 days. Customers.ai gave 3 times better accuracy and... 4 times more visitor IDs. The true match rate was almost 9 times higher with Customers.ai. Bear Balanced collected more accurate data and improved their email flows.

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Apparel & Fashion

CASE STUDY shortyLOVE

Customers.ai helped shortyLOVE, a handbag brand, boost revenue by 22% in just 60 days. The platform delivered a 7.75x return on investment. shortyLOVE used accurate website visitor identification to ...improve email marketing and customer engagement. They saw a 67% unique open rate and 11% click-through rate. The data quality test showed a 77% accuracy rate, three times higher than other solutions tested.

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Consumer Goods

CASE STUDY Modern Blaze

Customers.ai helped Modern Blaze, a Shopify home goods brand, identify and convert more website visitors. Modern Blaze ran a test comparing Customers.ai to Opensend for visitor identification. Custom...ers.ai delivered 2.5x higher click rates and lower spam complaints. Opensend generated no sales, while Customers.ai contacts placed 7 orders totaling $10,343.99. Modern Blaze saw more email engagement and real revenue using Customers.ai.

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Marketing and Advertising

CASE STUDY MailerProfit.com

MailerProfit.com grew leads by 300%. Referral revenue increased by 55%. They partnered with Customers.ai. This led to a 15x ROI for their clients.

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Video

Customers Ai Review 2023 (Pricing: Features: Pros & Cons)

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Frequently Asked Questions(FAQ)

for Customers.ai

What is Customers.ai?

Customers.ai is a B2C outbound marketing and sales automation tool to use and created with marketers and business owners in mind.

Customers.ai offers simple solutions to big problems. Find more, better leads. Get higher engagement rates with AI-powered email tools. Save time. Sell more. Make more money.

What is Customers.ai used for?

Customers.ai is a Conversational Marketing Software mainly used by its customers to Acquire Customers and Grow Market Share by Engagement Management, Advertisement and Communication Management .

What are the top features of Customers.ai?

bot, Widgets and Templates are some of the top features of Customers.ai.

Who uses Customers.ai?

Customers.ai is used by Marketing And Advertising, Media Production and Education among other industries.

What are Customers.ai alternatives?

Qualified, OM3 Email Marketing Platform, Continually and Ada are popular alternatives for Customers.ai.

lightning

Peers used Customers.ai for engagement management and advertisement

Customers.ai Competitors

More Customers.ai Alternatives...

Customers.ai Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.47/5 ★ Read Reviews (27)
Analytics	4.71/5 ★ Read Reviews (63)
Custom Reports	3.75/5 ★ Read Reviews (414)

Customers.ai Integrations

Customers.ai integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.14/5 ★

Read Reviews (46)

Data Import

3.96/5 ★

Read Reviews (130)

Drip

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Copper

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

PandaDoc

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

WPForms

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Close CRM

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Customers.ai

Overall Risk Meter

Low Medium High

Top Failure Risks for Customers.ai

Customers.ai Profile

Company Name

Customers.ai

Company Website

https://customers.ai/

HQ Location

Employees

11-50

Social

Financials

SERIES A