Qualified Overview
Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.
Use Cases
Customers recommend Engagement Management, Account Management, Conversion Management, as the business use cases that they have been most satisfied with while using Qualified.
Business Priorities
Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualified.
Qualified Use-Cases and Business Priorities: Customer Satisfaction Data
Qualified works with different mediums / channels such as Website. and Phone Calls.
Qualified's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Qualified support capabilities include Chat Support, AI Powered, Phone Support, etc. also Qualified analytics capabilities include Custom Reports, and Analytics.
Reviews
"Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales!" - Sam Gutmann
Peer review evidence (same sources as the product rating summary)
"...Before Qualified, ThoughtSpot used a chat solution to engage in sales conversations with website visitors...." Case Study ThoughtSpot
"...Granicus also plans to implement an ABM strategy with , so BDRs can prioritize visitors by purchase intent and focus on personalized conversations with the right people at the right time...." Case Study Granicus
"...and we'll be able to see conversion reports on deals as they move through the pipeline...." Peer review by User
Qualified, Continually, Ada, Conversica, Bird (formerly MessageBird), etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Qualified AI Conversations integrates AI and SDRs for real-time sales meetings on your website. This allows pipeline growth without increasing payroll.
Popular Business Setting
for Qualified
Top Industries
- Computer Software
- Professional Training & Coaching
- Government Administration
Popular in
- Enterprise
- Mid Market
- Small Business
Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration and is widely used by Enterprise, Mid Market, and Small Business.
Qualified Customer wins, Customer success stories, Case studies
How can Qualified optimize your Engagement Management Workflow?
How can Qualified optimize your Account Management Workflow?
Why is Qualified the best choice for Conversion Management?
How does Qualified facilitate Generation Of New Leads?
Why is Qualified the best choice for Capturing Leads?
43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann |
|
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan |
|
We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Sam Gutmann CEO OwnBackup |
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann |
|
Susan Ganeshan CMO Granicus |
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan |
|
Michelle Martin Head of Inside Sales Poly |
We give our website visitors a white-glove buying experience and make slow sales cycles a thing of the past. Testimonial By Michelle Martin |
Frequently Asked Questions(FAQ)
for Qualified
What is Qualified?
Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.
Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.
What is Qualified used for?
What are the top features of Qualified?
Who uses Qualified?
What are Qualified alternatives?
Where is Qualified located?
Peers used Qualified for engagement management and account management
Qualified Competitors
Qualified Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Custom Reports | Read Reviews (92) |
| Analytics | Read Reviews (53) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (15) |
| Custom Reports | Read Reviews (92) |
| Analytics | Read Reviews (53) |
Qualified Integrations
Qualified integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Qualified
Software Failure Risk Guidance
?for Qualified
Overall Risk Meter
Top Failure Risks for Qualified
Qualified.com, Inc. News
Salesforce Closes Qualified Acquisition: Agentforce Gets Its Marketing ...
Salesforce has completed its acquisition of Qualified, integrating its AI SDR Agent, Piper, into Salesforce's Agentforce platform. This move aims to enhance Salesforce's capabilities in autonomous pipeline generation by leveraging Qualified's technology for early-stage engagement. The acquisition aligns with Salesforce's strategy of investing in emerging categories and integrating them into its ecosystem.
Salesforce, Inc. completed the acquisition of Qualified.com, Inc. from ...
Salesforce, Inc. completed the acquisition of Qualified.com, Inc. from Salesforce Ventures, LLC and others on April 1, 2026. The acquisition was initially announced on December 17, 2025, with the transaction subject to customary closing conditions and regulatory approvals.
Salesforce-Qualified merger cleared in Australia following January's waiver refusal
The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified, a US-based conversation automation software provider. The regulator found limited overlap between the two companies in Australia, despite initial concerns about potential market foreclosure.
Salesforce-Qualified merger cleared in Australia following January's waiver refusal
The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified.com. The regulator found limited overlap in their conversation automation services, which integrate with Salesforce's CRM software. Earlier, a waiver was refused due to concerns about potential foreclosure of rivals.
Qualified.com, Inc. Profile
Company Name
Qualified.com, Inc.
Company Website
https://www.qualified.com/HQ Location
650 Delancey Street, Suite 422, San Francisco, CA 94107, US
Employees
11-50
Social
Financials
SERIES C
