Qualified Overview

Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.

Use Cases

Customers recommend Engagement Management, Account Management, Conversion Management, as the business use cases that they have been most satisfied with while using Qualified.

Other use cases:

  • Generation Of New Leads
  • Capturing Leads
  • Campaign Management
  • Lead Management
  • Collaboration
  • Lead Engagement
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualified.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Launch New Products
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Qualified Use-Cases and Business Priorities: Customer Satisfaction Data

Qualified works with different mediums / channels such as Website. and Phone Calls.

Qualified's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Qualified support capabilities include Chat Support, AI Powered, Phone Support, etc. also Qualified analytics capabilities include Custom Reports, and Analytics.

Reviews

"In an increasingly automated world, Qualified enables a personalized approach to quicker lead generation and qualification. It’s a no-brainer." - Spencer Peterson

Qualified, Continually, Ada, Verint Messaging, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Qualified AI Conversations integrates AI and SDRs for real-time sales meetings on your website. This allows pipeline growth without increasing payroll.

Popular Business Setting

for Qualified

Top Industries

  • Computer Software
  • Professional Training & Coaching
  • Government Administration

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration and is widely used by Enterprise, Mid Market, and Small Business.

Qualified Customer wins, Customer success stories, Case studies

How can Qualified optimize your Engagement Management Workflow?

How can Qualified enhance your Account Management process?

What solutions does Qualified provide for Conversion Management?

What solutions does Qualified provide for Generation Of New Leads?

How can Qualified enhance your Capturing Leads process?

43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

CUSTOMERS TESTIMONIALS
Qualified testimonial

Spencer Peterson

Revenue Strategy & Operations Manager

VMware

In an increasingly automated world, Qualified enables a personalized approach to quicker lead generation and qualification. It’s a no-brainer. Testimonial By Spencer Peterson
Qualified testimonial

Joe Leverson

Head of Digital Marketing

Gamma

Buyers come to our site and boom! They convert instantly. Testimonial By Joe Leverson
Qualified testimonial

Sam Gutmann

CEO

OwnBackup

Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann
CUSTOMERS TESTIMONIALS
Qualified testimonial

Spencer Peterson

Revenue Strategy & Operations Manager

VMware

In an increasingly automated world, Qualified enables a personalized approach to quicker lead generation and qualification. It’s a no-brainer. Testimonial By Spencer Peterson
Qualified testimonial

Joe Leverson

Head of Digital Marketing

Gamma

Buyers come to our site and boom! They convert instantly. Testimonial By Joe Leverson
Qualified testimonial

Sam Gutmann

CEO

OwnBackup

Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann
 

Qualified Accelerates Growth in Agentic Marketing

Qualified reports a 145% increase in new customer acquisitions, driven by demand for its AI SDR Agent, Piper. New customers include Dun & Bradstreet, Epson, and Sprout Social. Existing clients like B...lackbaud and LogicMonitor have expanded their use, showcasing Piper's effectiveness in enhancing B2B pipeline efficiency. Piper's recent enhancements include multi-stage autonomy and multi-modal interactions, positioning Qualified as a leader in agentic marketing.

 

Qualified Accelerates Customer Growth as Leading Enterprises Move ...

Qualified reports a 145% increase in new customers for its Agentic Marketing Platform, powered by Piper, the AI SDR Agent. New clients include Dun & Bradstreet, Epson, and Sprout Social. Existing cus...tomers like Blackbaud and LogicMonitor expanded their use, highlighting demand for B2B pipeline automation. Piper enhances engagement and conversion by autonomously managing the marketing funnel.

Okta - Information Technology And Services - Information Technology and Services

Okta uses customer stories to boost event engagement. Karin Flores, VP of strategic events, shares how knowing your customers is key. After Covid, Okta realized they needed better customer insights. ...They now use technology to connect with customers and share their stories. This helps Okta improve marketing campaigns and brand connection.

Rightsline - Information Technology And Services - Information Technology and Services

Rightsline used Piper, the AI SDR agent, to boost meetings booked by 4x. The company saw results within months. Piper helped reshape their go-to-market strategy. The CMO, Melanie Nelson, shared how t...his AI solution unlocked new revenue. Rightsline improved sales outreach and pipeline growth with Piper.

Bloomreach - Information Technology And Services - Information Technology and Services

Bloomreach used Qualified’s AI SDR agent, Piper, to automate inbound lead follow-up. Before, their manual process caused delays and lost high-intent leads. With Piper, Bloomreach personalized outreac...h using real-time website and CRM data. They saw a 1.4X increase in meetings booked and a 2X rise in qualified opportunities year over year. Speed-to-lead improved 20 times, helping SDRs focus on building relationships.

Matterport - Information Technology And Services - Information Technology and Services

Qualified helped Matterport close deals 40% faster. Matterport used Qualified's conversational marketing to segment website visitors and route high-value leads to sales. This led to a 25% increase in... attributed revenue. SDRs exceeded quotas, with one hitting 300% of target. The solution integrated with Salesforce and Marketo for seamless lead management.

Frequently Asked Questions(FAQ)

for Qualified

What is Qualified?

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

What is Qualified used for?

Qualified is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Conversion Management .

What are the top features of Qualified?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Qualified.

Who uses Qualified?

Qualified is used by Computer Software, Professional Training & Coaching and Government Administration among other industries.

What are Qualified alternatives?

Continually, Ada, Verint Messaging and Conversica are popular alternatives for Qualified.

Where is Qualified located?

Qualified is headquartered at 650 Delancey Street, Suite 422, San Francisco, CA 94107, US.
lightning

Peers used Qualified for engagement management and account management

Qualified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)

Software Failure Risk Guidance

?

for Qualified

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualified

Qualified.com, Inc. News

M&A

Salesforce-Qualified merger cleared in Australia following January's waiver refusal

The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified, a US-based conversation automation software provider. The regulator found limited overlap between the two companies in Australia, despite initial concerns about potential market foreclosure.

M&A

Salesforce-Qualified merger cleared in Australia following January's waiver refusal

The Australian Competition & Consumer Commission has approved Salesforce's acquisition of Qualified.com. The regulator found limited overlap in their conversation automation services, which integrate with Salesforce's CRM software. Earlier, a waiver was refused due to concerns about potential foreclosure of rivals.

M&A

Salesforce Acquires Qualified: Piper AI SDR Completes Agentforce's ...

Salesforce announced its acquisition of Qualified, an AI-powered inbound marketing platform, to enhance its Agentforce capabilities. Qualified's flagship product, Piper, automates sales development tasks, engaging website visitors and booking meetings. This acquisition aims to fill Salesforce's top-of-funnel gap, integrating Qualified's technology into Agentforce Sales and Marketing. The deal, valued between $1 billion and $1.5 billion, is expected to close in early 2026.

M&A

Salesforce-Qualified merger notified in Australia following waiver refusal

Salesforce's planned acquisition of Qualified will undergo review by the Australian Competition & Consumer Commission after a waiver request was denied. Both companies offer conversation-automation solutions that integrate with Salesforce's CRM software. The regulator seeks to assess potential impacts on competition.

Qualified.com, Inc. Profile

Company Name

Qualified.com, Inc.

Company Website

https://www.qualified.com/

HQ Location

650 Delancey Street, Suite 422, San Francisco, CA 94107, US

Employees

11-50

Social

Financials

SERIES C