Customer stories

Product Business Settings

Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration industries and is widely used by Enterprise, Mid Market, and Small Business.

Qualified Product Overview

Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.

How satisfied the customers are with Qualified use-cases

Reviews

"When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%!" - Susan Ganeshan
"With Qualified, we’ve seen our pipeline skyrocket. It’s now the #1 lead source for our organization." - Craig Shull

Qualified Customer Insights, Testimonials and Case Studies

How efficiently Does Qualified manage your Engagement Management?

What Are the key features of Qualified for Account Management?

What Are the key features of Qualified for Conversion Management?

Why is Qualified the best choice for Generation Of New Leads?

How can Qualified optimize your Capturing Leads Workflow?

What is Qualified?

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

What is Qualified used for?

Qualified is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Conversion Management .

What are the top features of Qualified?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Qualified.

Who uses Qualified?

Qualified is used by Computer Software, Professional Training & Coaching and Government Administration among other industries.

What are Qualified alternatives?

Continually, Ada, Verint Messaging and Conversica are popular alternatives for Qualified.

Where is Qualified located?

Qualified is headquartered at 650 Delancey Street, Suite 422, San Francisco, CA 94107, US.

43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

CUSTOMERS TESTIMONIALS
Qualified testimonial

Susan Ganeshan

CMO

Granicus
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Craig Shull

SVP & GM

SurveyMonkey
With Qualified, we’ve seen our pipeline skyrocket. It’s now the #1 lead source for our organization. Testimonial By Craig Shull
Qualified testimonial

Sam Gutmann

CEO

OwnBackup
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann
CUSTOMERS TESTIMONIALS
Qualified testimonial

Susan Ganeshan

CMO

Granicus
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Craig Shull

SVP & GM

SurveyMonkey
With Qualified, we’ve seen our pipeline skyrocket. It’s now the #1 lead source for our organization. Testimonial By Craig Shull
Qualified testimonial

Sam Gutmann

CEO

OwnBackup
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann

AlphaSense - Information Technology And Services - Large

Qualified helped AlphaSense boost pipeline by 150% and achieve 4,109% ROI. AlphaSense used Qualified Conversations and Qualified for Outreach to engage high-intent website visitors in real time. The ...solution integrated with Salesforce, Marketo, Outreach, Clearbit, and Slack. Sales reps could instantly connect with prospects, leading to more sales meetings. AlphaSense received strong support during setup and improved their demand generation process.

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Adecco - Very Large

Qualified helped Adecco generate $57.7M in pipeline and $24.4M in revenue. Adecco achieved a 46,000% ROI using Qualified's conversational marketing and sales platform. The company used Qualified Conv...ersations and Qualified Signals to give sales reps actionable data. Adecco replaced static lead forms with real-time engagement tools. This digital transformation allowed Adecco to connect with more leads and drive strong business results.

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Rightsline - Computer Software

Piper the AI SDR Agent helped Rightsline boost meetings booked by 4X in just five months. Rightsline used Piper to engage website visitors in real time and follow up with leads instantly. Piper provi...ded 100% coverage of inbound sessions, ensuring no missed opportunities across 33,000+ site visits per quarter. The team also saw a 5X increase in pipeline generated in the first full quarter. Rightsline's board was impressed by the results and validated the investment.

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Quantum Metric - Computer Software

Piper the AI SDR Agent helped Quantum Metric scale inbound pipeline generation. Quantum Metric replaced its North America SDR team and used Piper to engage and qualify high-value accounts. Piper hand...led website chat and email follow-up, ensuring no leads were missed. Piper drove 90–100x ROI most months and became the top driver of pipeline, responsible for nearly 50% of marketing-sourced opportunities. Leads from Piper had 1.5x higher ACV, and visitors engaging with Piper were 8x more likely to convert.

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Cin7 - Information Technology And Services

Qualified and Piper the AI SDR helped Cin7 boost their sales pipeline. Cin7 needed better conversion rates and seamless integration with HubSpot and Salesforce. Piper engaged over 600 visitors, creat...ed 180 leads, and deflected 200 support requests in the first month. Cin7 increased their meetings booked rate from 70% to 81%. The sales team now focuses on complex deals while Piper handles initial lead engagement.

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FreshBooks - Computer Software

Piper the AI SDR and the Qualified Platform helped FreshBooks boost inbound sales revenue by 6X. FreshBooks struggled with slow lead response and poor integration using their old solution. Qualified ...provided better Salesforce and Pardot integration, a dedicated success architect, and AI-powered pipeline generation. Piper engaged leads 24x7, improving lead quality and booking meetings automatically. FreshBooks saw a 10X increase in lead creation and a 5X increase in closed/won deals.

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lightning

Peers used Qualified for engagement management and account management

Qualified Competitors

Qualified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)

Qualified Integrations

Qualified integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.12/5 ★

Read Reviews (54)
Data Export

2.63/5 ★

Read Reviews (27)

Few API Integrations for Qualified

omnisend

4.7 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Vanillasoft Inside Sales CRM

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Greenhouse

4.44 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Growbots Outbound Sales Automation

4.48 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Drift

4.47 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Qualified

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualified

Qualified.com, Inc. News

Product
 

Qualified Introduces Piper for Gong to Maximize Pipeline Generation

Qualified has introduced Piper for Gong, an AI SDR agent integration designed to enhance pipeline generation for joint Qualified and Gong customers. This integration allows Piper to engage buyers immediately upon their arrival from a Gong Engage email, facilitating real-time conversations and booking meetings. Currently in early access, Piper for Gong will be included in all Agentic Marketing Platform plans later this year.

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Product
 

Qualified Introduces Agentic Nurture, Powered by Piper, the AI SDR ...

Qualified has launched Agentic Nurture, powered by Piper, an AI SDR agent, to enhance lead conversion. This new feature offers multi-stage capabilities, allowing Piper to manage all marketing funnel stages and engage top-of-funnel prospects with personalized content. The solution aims to replace traditional marketing automation platforms with scalable, real-time automation. Agentic Nurture will be generally available in January 2026.

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Product
 

Qualified Introduces Piper, the #1 AI SDR Agent for Demandbase - Business Wire

Qualified has unveiled Piper, the first full-funnel AI SDR superagent, enhancing its capabilities to autonomously engage and convert buyers through multi-modal, face-to-face experiences. Piper's new features include real-time text, voice, and video interactions, and full-funnel management, making it a game changer for over 500 brands. PiperX will be available as a premium addition in Fall 2025.

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Product
 

Qualified Unveils PiperX, the Worlds First AI SDR Superagent

Qualified has launched PiperX, an advanced AI SDR superagent designed to manage the entire marketing funnel autonomously. PiperX introduces multi-stage management, multi-agent infrastructure, and multi-modal interactions, enabling real-time, personalized buyer engagement across channels. This innovation aims to enhance pipeline generation by replacing outdated marketing systems. PiperX will be available to Qualified customers in fall 2025.

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Qualified.com, Inc. Profile

Company Name

Qualified.com, Inc.

Company Website

https://www.qualified.com/

HQ Location

650 Delancey Street, Suite 422, San Francisco, CA 94107, US

Employees

11-50

Social

Linkedin

Financials

SERIES C