Qualified Overview

Piper the AI SDR, from Qualified, addresses the challenge of scaling personalized marketing interactions. By automating inbound marketing efforts, Piper engages website visitors in real-time, tailoring each interaction to individual profiles. This AI-driven approach ensures swift, personalized follow-ups and efficiently schedules sales meetings, enhancing the customer journey. Piper's ability to surface relevant content for each visitor reflects the shift towards agentic marketing, where AI optimizes conversion goals. As businesses face increasing demands for personalized customer engagement, Piper offers a solution that integrates seamlessly into existing marketing strategies, driving pipeline generation at scale.

Use Cases

Customers recommend Engagement Management, Account Management, Conversion Management, as the business use cases that they have been most satisfied with while using Qualified.

Other use cases:

  • Generation Of New Leads
  • Capturing Leads
  • Campaign Management
  • Lead Management
  • Collaboration
  • Lead Engagement
  • Training & Onboarding
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Qualified.

Other priorities:

  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Establish Thought Leadership
  • Grow Market Share
  • Build Brand Awareness
  • Scale Best Practices
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Launch New Products
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Qualified Use-Cases and Business Priorities: Customer Satisfaction Data

Qualified works with different mediums / channels such as Website. and Phone Calls.

Qualified's features include Personalization, Alerts: Popups & Notifications, Dashboard, etc. and Qualified support capabilities include Chat Support, AI Powered, Phone Support, etc. also Qualified analytics capabilities include Custom Reports, and Analytics.

Reviews

"When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%!" - Susan Ganeshan

Qualified, Continually, Ada, Verint Messaging, Conversica, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Qualified AI Conversations integrates AI and SDRs for real-time sales meetings on your website. This allows pipeline growth without increasing payroll.

Popular Business Setting

for Qualified

Top Industries

  • Computer Software
  • Professional Training & Coaching
  • Government Administration

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Qualified is popular in Computer Software, Professional Training & Coaching, and Government Administration and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Qualified Use Cases

How efficiently Does Qualified manage your Engagement Management?

What makes Qualified ideal for Account Management?

How does Qualified facilitate Conversion Management?

How does Qualified facilitate Generation Of New Leads?

How efficiently Does Qualified manage your Capturing Leads?

43 buyers and buying teams have used Cuspera to assess how well Qualified solved their Conversational Marketing needs. Cuspera uses 1160 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Qualified testimonial

Susan Ganeshan

CMO

Granicus
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Jena Andres

Head of Marketing

Welcome
Qualified helps us delight our customers at critical touchpoints in today’s complex buying journey. It’s fantastic! Testimonial By Jena Andres
Qualified testimonial

Sam Gutmann

CEO

OwnBackup
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann
CUSTOMERS TESTIMONIALS
Qualified testimonial

Susan Ganeshan

CMO

Granicus
When a VIP arrives, my reps can start a conversation instantly. We've increased pipeline by 150%! Testimonial By Susan Ganeshan
Qualified testimonial

Jena Andres

Head of Marketing

Welcome
Qualified helps us delight our customers at critical touchpoints in today’s complex buying journey. It’s fantastic! Testimonial By Jena Andres
Qualified testimonial

Sam Gutmann

CEO

OwnBackup
Within months of putting chatbots on our site we generated $6M in pipeline. Always-on sales! Testimonial By Sam Gutmann

Case Studies

Computer Software

CASE STUDY Sendoso

Qualified helped Sendoso identify and engage high-value website visitors. Sendoso used Qualified Conversations and Qualified for Outreach to route leads and start sales conversations fast. They segme...nted website traffic and used Salesforce and 6sense data for automatic lead routing. Sendoso generated $4.4M in pipeline and saw a 1,247% ROI. Pipeline grew by 40% and conversion rates improved.

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Computer Software

CASE STUDY Quantum Metric

Piper the AI SDR Agent helped Quantum Metric scale inbound pipeline generation. Quantum Metric replaced its North America SDR team and used Piper to engage and qualify high-value accounts. Piper hand...led website chat and email follow-up, ensuring no leads were missed. Piper drove 90–100x ROI most months and became the top driver of pipeline, responsible for nearly 50% of marketing-sourced opportunities. Leads from Piper had 1.5x higher ACV, and visitors engaging with Piper were 8x more likely to convert.

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Computer Software

CASE STUDY Asana

Piper the AI SDR Agent helped Asana scale its inbound pipeline. Asana faced slow follow-up and missed leads due to limited SDR capacity. Piper automated lead engagement, qualifying visitors 24/7 and ...booking meetings. Piper handled 24,000 conversations in 4 months and eliminated missed chats, which used to be about 200 per month. Asana saw a 22% increase in incremental pipeline without adding SDR headcount.

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Information Technology and Services

CASE STUDY Bloomreach

Piper, the AI SDR agent from Qualified, helped Bloomreach fix their slow inbound lead process. Bloomreach used to lose leads because of manual steps and slow follow-up. With Piper, they automated fol...low-up using real-time website and CRM data. Piper now runs 11 live campaigns for different lead types. Bloomreach saw a 1.4X increase in meetings booked, a 20x boost in speed-to-lead, and 2X more qualified opportunities year over year. The team now focuses on campaign optimization and better teamwork.

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Computer Software

CASE STUDY Rightsline

Piper the AI SDR Agent helped Rightsline boost meetings booked by 4X in just five months. Rightsline used Piper to engage website visitors in real time and follow up with leads instantly. Piper provi...ded 100% coverage of inbound sessions, ensuring no missed opportunities across 33,000+ site visits per quarter. The team also saw a 5X increase in pipeline generated in the first full quarter. Rightsline's board was impressed by the results and validated the investment.

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Computer Software

CASE STUDY FreshBooks

Piper the AI SDR and the Qualified Platform helped FreshBooks boost inbound sales revenue by 6X. FreshBooks struggled with slow lead response and poor integration using their old solution. Qualified ...provided better Salesforce and Pardot integration, a dedicated success architect, and AI-powered pipeline generation. Piper engaged leads 24x7, improving lead quality and booking meetings automatically. FreshBooks saw a 10X increase in lead creation and a 5X increase in closed/won deals.

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Frequently Asked Questions(FAQ)

for Qualified

What is Qualified?

Qualified is a Conversational Marketing platform that helps to meet with VIPs in real-time using live chat, chatbots, voice calls, and screen sharing. It allows buyers and sales reps to connect through real-time website conversations.

Qualified Live Chat and Chatbot platforms help companies capture more leads and grow their pipeline by taking action. It has influenced opportunities, pipeline, and deals won. It creates custom chatbots to engage visitors, qualifies prospects, and capture leads.

What is Qualified used for?

Qualified is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Account Management and Conversion Management .

What are the top features of Qualified?

Personalization, Alerts: popups & Notifications and Dashboard are some of the top features of Qualified.

Who uses Qualified?

Qualified is used by Computer Software, Professional Training & Coaching and Government Administration among other industries.

What are Qualified alternatives?

Continually, Ada, Verint Messaging and Conversica are popular alternatives for Qualified.

Where is Qualified located?

Qualified is headquartered at 650 Delancey Street, Suite 422, San Francisco, CA 94107, US.
lightning

Peers used Qualified for engagement management and account management

Qualified Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.21/5 ★

Read Reviews (15)
Custom Reports

3.98/5 ★

Read Reviews (92)
Analytics

3.65/5 ★

Read Reviews (53)

Software Failure Risk Guidance

?

for Qualified

Overall Risk Meter

Low Medium High

Top Failure Risks for Qualified

Qualified.com, Inc. News

Product

Qualified Unveils Piper for Slack, Enabling Real-Time Human and Agent Collaboration for B2B Sales and Marketing Teams

Qualified has launched Piper for Slack, enhancing its AI SDR agent to enable real-time collaboration with B2B sales and marketing teams. This integration allows teams to interact with Piper directly in Slack, boosting productivity through two-way conversations. Piper for Slack will be available in August 2025 for customers on Qualified's Agentic Marketing plans.

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Product

Qualified Unveils Piper: Your New AI SDR

Qualified has launched Piper, an AI Sales Development Representative (SDR), as part of its PipelineAI platform. Piper autonomously engages website visitors, enhancing pipeline generation without increasing headcount. It offers features like AI Conversations, AI Meetings, and AI Offers, optimizing B2B marketing efforts. Piper is available in Qualified's PipelineAI Enterprise plans and as an add-on in other plans.

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Product

Qualified Unveils Piper for Slack - MarTech Cube

Qualified has launched Piper for Slack, integrating its AI-powered sales development representative (SDR) agent directly into Slack. This release enables sales and marketing teams to receive real-time buyer engagement alerts, automate lead qualification, and accelerate pipeline generation within their existing Slack workflows. Piper for Slack streamlines conversational marketing and enhances sales automation for B2B organizations.

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Product

Qualified Unveils Piper 2025, the World's Most Advanced AI SDR ...

Qualified has launched Piper 2025, an advanced AI Sales Development Representative (SDR) designed to autonomously enhance inbound pipeline generation through real-time AI conversations, email follow-ups, meeting scheduling, and personalized marketing offers.

Read more →

Qualified.com, Inc. Profile

Company Name

Qualified.com, Inc.

Company Website

https://www.qualified.com/

HQ Location

650 Delancey Street, Suite 422, San Francisco, CA 94107, US

Employees

11-50

Social

Linkedin

Financials

SERIES C