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Conversica: Use-Cases, Insights and Reviews | 2024 Cuspera

4.52 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

(5695)

Conversica - Engage Prospects and Customers in Authentic Conversations over Email or SMS

AI Powered

Conversica Overview

Conversica provides AI-powered conversations to unlock revenue for teams. Revenue Digital Assistants optimize the entire revenue lifecycle.

Use Cases

Customers recommend Engagement Management, Lead Engagement, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Conversica.

Other use cases:

Conversion Management
Lead Management
Lead Analytics
Account Management
Trade Show Marketing
Social Media Analytics
Training & Onboarding

See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Conversica.

Other priorities:

Improve ROI
Enhance Customer Relationships
Scale Best Practices
Enter New Markets Internationally Or Locally
Grow Market Share
Establish Thought Leadership
Improve Efficiency
Increase Customer Life Time Value
Improve Consistency
Build Brand Awareness
Improve Stakeholder Relations

See all business priorities See less business priorities

Conversica Use-Cases and Business Priorities: Customer Satisfaction Data

Conversica's features include Personalization, Intelligent Assistant, Dashboard, etc.

Reviews

"A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but sh...e absolutely is the best." - David Ramsaroop

Conversica, Drift, Qualified, Instabot, PERQ, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Conversica

Top Industries

Computer Software
Financial Services
Education

Popular in

Mid Market
Enterprise
Small Business

Conversica is popular in Computer Software, Financial Services, and Education and is widely used by Mid Market, Enterprise, and Small Business.

Comprehensive Insights on Conversica Use Cases

What solutions does Conversica provide for Engagement Management?

Conversica Engagement Management automates lead nurturing, re-engagement, and follow-up through two-way email and SMS conversations. The platform prioritizes sales opportunities, escalates qualified leads to sales representatives, and improves engagement rates. However, Conversica is less effective with hot leads and may require adjustments to ensure appropriate engagement with all audiences.

"...Conversica is being used to follow up on leads from web site downloads, events, webinars and content syndicators...." Peer review by Joanne DeLangie, MBA, CHHC, AADP, VP Marketing Programs, Flexential

How does Conversica facilitate Lead Engagement?

Conversica's Lead Engagement capabilities automate initial lead follow-up, increasing engagement and freeing up sales teams for higher-value interactions. It facilitates prospect outreach and re-engagement, generating leads for sales teams. Conversica's automated responses, however, lack the ability to end engagement with uninterested prospects.

"...Because the assistant interacts with all inbound leads, I know exactly which of my vendors are producing great engaging leads and which ones are sending me poor quality leads...." Peer review by Joseph Davis, E-Commerce Director, Ewing Automotive Group

What makes Conversica ideal for Generation Of New Leads?

Conversica automates lead engagement, enabling organizations to reach a larger volume of leads. It qualifies leads and prioritizes high-potential prospects for sales teams. Although Conversica effectively generates new leads, it lacks the ability to tailor campaign adjustments based on lead origin.

"...All while continuing to keep the funnel of new leads filled for our sales team. ..." Conversation Management

What Are the key features of Conversica for Conversion Management?

Conversica automates lead engagement and conversion by initiating conversations with leads and prospects, analyzing their responses, and alerting sales representatives about potential opportunities. This system prioritizes high-potential leads, freeing sales teams to focus on qualified prospects. Conversica's capabilities are limited by its ability to customize conversations and lead contact fields.

"...Build a healthy pipeline of quality opportunities with Conversational Sales...." The Five Pillars of Intelligence

How does Conversica facilitate Lead Management?

Conversica automates lead management by engaging with prospects through natural conversations, identifying qualified leads, and providing real-time alerts. This tool accelerates lead conversion and reduces sales cycle time. Conversica's lead management features may be limited in handling email attachments.

"...Conversica is great at helping small and/or short-staffed organizations to identify leads to follow up on...." Peer review by Director in Marketing

61+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Conversica solved their Conversational Marketing needs. Cuspera uses 5695 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

Customer Testimonials

CUSTOMERS	TESTIMONIALS
David Ramsaroop Director of Business Development Full Sail University	A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Kristen Bryant Sr. Director of Demand Generation Optima Healthcare Solutions	An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Kristopher Saim Marketing Director Sunlighten	Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results. Testimonial By Kristopher Saim

CUSTOMERS	TESTIMONIALS
David Ramsaroop Director of Business Development Full Sail University	A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Kristen Bryant Sr. Director of Demand Generation Optima Healthcare Solutions	An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Kristopher Saim Marketing Director Sunlighten	Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results. Testimonial By Kristopher Saim

Case Studies

COMPANY	INDUSTRY	CASE STUDIES
DocStar Construction	Construction	Case Study DocStar DocStar Enjoys Strong Pipeline Growth With a Conversica Sales AI Assistant Read More
Sunset World Hospitality	Hospitality	Case Study Sunset World How Sunset World Finds Guests in an Ocean of Leads Read More
Sunset World Hospitality	Hospitality	Case Study Sunset World How Sunset World Finds Guests in an Ocean of Leads Read More

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Say Hello to Conversica!

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Frequently Asked Questions(FAQ)

for Conversica

What is Conversica?

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

This platform is used by companies to drive customer conversations at scale. AI Assistants engage customer/propsect by initiating contact, intelligently interpret replies and respond with tailored response. Conversia platform has vast conversational library that AI uses to have natural conversation with customers All corner cases/exceptions are handled by Conversica team.

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

What is Conversica used for?

Conversica is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Engagement and Generation Of New Leads .

What are the top features of Conversica?

Personalization, Intelligent assistant and Dashboard are some of the top features of Conversica.

Who uses Conversica?

Conversica is used by Computer Software, Financial Services and Education among other industries.

What are Conversica alternatives?

Drift, Qualified, Instabot and PERQ are popular alternatives for Conversica.

Where is Conversica located?

Conversica is headquartered at 950 Tower Lane, 12th Floor Foster City, California 94404.

lightning

Peers used Conversica for engagement management and lead engagement

Conversica Competitors

More Conversica Alternatives...

Conversica Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	4.42/5 ★ Read Reviews (1220)
Analytics	4.70/5 ★ Read Reviews (290)
Custom Reports	3.70/5 ★ Read Reviews (295)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	4.42/5 ★ Read Reviews (1220)
Analytics	4.70/5 ★ Read Reviews (290)
Custom Reports	3.70/5 ★ Read Reviews (295)

Conversica Integrations

Conversica integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.94/5 ★

Read Reviews (132)

Data Import

3.93/5 ★

Read Reviews (260)

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Software Failure Risk Guidance

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for Conversica

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversica

Conversica Profile

Company Name

Conversica

Company Website

https://www.conversica.com/

Year Founded

2007

HQ Location

950 Tower Lane, 12th Floor Foster City, California 94404

Employees

251-500

Social

Financials

SERIES E