Conversica Overview

Conversica provides AI-powered conversations to unlock revenue for teams. Revenue Digital Assistants optimize the entire revenue lifecycle.

Use Cases

Customers recommend Engagement Management, Lead Engagement, Generation Of New Leads, as the business use cases that they have been most satisfied with while using Conversica.

Other use cases:

  • Conversion Management
  • Lead Management
  • Lead Analytics
  • Account Management
  • Trade Show Marketing
  • Social Media Analytics
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Conversica.

Other priorities:

  • Improve ROI
  • Enhance Customer Relationships
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Grow Market Share
  • Establish Thought Leadership
  • Improve Efficiency
  • Increase Customer Life Time Value
  • Improve Consistency
  • Build Brand Awareness
  • Improve Stakeholder Relations
See all business priorities See less business priorities

Conversica Use-Cases and Business Priorities: Customer Satisfaction Data

Conversica's features include Personalization, Intelligent Assistant, Dashboard, etc. and Conversica support capabilities include Chat Support, Phone Support, Email Support, etc. also Conversica analytics capabilities include Analytics, and Custom Reports.

Reviews

"A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but sh...e absolutely is the best." - David Ramsaroop

Peer review evidence (same sources as the product rating summary)

"...The AI email capability will follow up with and dynamically respond to the leads you put in the system...." Peer review by Administrator
"...You can use Conversica anytime you need to follow up on leads...." Peer review by Employee in Information Technology
"...All while continuing to keep the funnel of new leads filled for our sales team. ..." AI Sales Assistants using Conversational Sales

Conversica, Qualified, Continually, PERQ, Ada, etc., all belong to a category of solutions that help Conversational Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Conversica

Top Industries

  • Computer Software
  • Financial Services
  • Education

Popular in

  • Mid Market
  • Enterprise
  • Small Business

Conversica is popular in Computer Software, Financial Services, and Education and is widely used by Mid Market, Enterprise, and Small Business.

Conversica Customer wins, Customer success stories, Case studies

How efficiently Does Conversica manage your Engagement Management?

What Are the key features of Conversica for Lead Engagement?

How does Conversica address your Generation Of New Leads Challenges?

How can Conversica enhance your Conversion Management process?

Why is Conversica the best choice for Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Conversica solved their Conversational Marketing needs. Cuspera uses 5695 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Conversational Marketing needs.

CUSTOMERS TESTIMONIALS
Conversica testimonial

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Conversica testimonial

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Conversica testimonial

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim
CUSTOMERS TESTIMONIALS
Conversica testimonial

David Ramsaroop

Director of Business Development

Full Sail University

A must-get App for your organization, Conversica is a great tool for customer engagement. It was a very simple, straightforward implementation process which works well with our CRM... I never thought I would consider an AI a part of my staff, but she absolutely is the best. Testimonial By David Ramsaroop
Conversica testimonial

Kristen Bryant

Sr. Director of Demand Generation

Optima Healthcare Solutions

An SDR for the SDR! Free your team from emailing, Conversica has changed the way we approach our lead follow-up and has helped us streamline the focus of our sales development team. Conversica's email cadence is proving more successful than when we were emailing. Testimonial By Kristen Bryant
Conversica testimonial

Kristopher Saim

Marketing Director

Sunlighten

Great Experience! Excellent Results! - As a Head of Marketing whose department's primary objective is to drive quality leads, Conversica is one of few third-party tools we have incorporated into our marketing toolkit. The results we have seen in fewer than 60 days are nothing short of eye-opening. ...Such an efficient tool with REAL bottom line results.

Testimonial By Kristopher Saim
 

Pittsburgh Pirates - Sports - Medium

Pittsburgh, USA

Conversica’s AI Revenue Digital Assistant helped the Pittsburgh Pirates boost revenue by 325%. The team used the AI agent to engage fans, run win-back campaigns, and reactivate lapsed buyers. Convers...ion rates rose by 22%, and the sales cycle sped up by 50%. The Pirates managed more leads with fewer sales reps after the pandemic. Conversica became the core of their outbound ticketing strategy.

 

Louisville City FC - Sports - Small

Louisville, USA

Conversica’s AI Assistant helped Louisville City FC generate $210,000 in ticket sales in just nine months. The team converted over 300 single-game buyers into season ticket holders. Sales reps used C...onversica daily to engage fans and surface qualified leads. The AI handled follow-up at scale, freeing reps to focus on high-value conversations. This led to faster sales cycles and higher revenue for the club.

 

New York Islanders - Sports - Medium

Elmont, USA

Conversica helped the New York Islanders unlock $1M in new ticket sales. The team used Conversica’s AI agent to reach fans that sales reps could not contact. This led to a 7.5× ROI and 4× more touche...s per lead. The AI agent delivered warm leads to the sales team and improved close rates by 2.5×. The Islanders now plan to expand their use of Conversica for payment outreach.

 

Iron Mountain - Information Technology And Services - Very Large

Boston, USA

Conversica helped Iron Mountain revive 60% of dormant enterprise leads. The AI Agent automated lead nurturing and qualification, surfacing hundreds of qualified handraisers without extra sales effort.... Iron Mountain closed a $500,000 deal after a dormant lead was re-engaged during a holiday weekend. The solution delivered a 2.5X higher close rate and 4X more touches per lead. Conversica became a core part of Iron Mountain’s sales funnel, driving $1 million in revenue.

 

University of Miami Athletics Department - Education - Medium

Coral Gables, USA

Conversica helped the University of Miami Athletics boost ticket sales. The AI Agent qualified leads and automated outreach, letting reps focus on real buyers. Miami saw a 3X higher close rate and a ...40% faster sales cycle. Average order value jumped by 93%. Over 70% of qualified leads now come from Conversica. The team scaled sales without hiring more staff.

Iron Mountain - Information Services

Conversica Revenue Digital Assistants helped Iron Mountain re-engage dormant leads and improve lead quality. The company faced a large pool of unworked leads and long sales cycles. Conversica automat...ed lead nurturing, reactivated interest, and moved new leads down the funnel. Integration with Salesforce and Eloqua created a seamless buyer journey. Iron Mountain achieved a 17.2X ROI in less than 3 weeks and an 18.5% conversation qualified rate. A single re-engagement led to a $500,000 deal.

Say Hello to Conversica!

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Frequently Asked Questions(FAQ)

for Conversica

What is Conversica?

Conversica AI Assistants can be used to engage customers and prospects in conversations over email or SMS.

This platform is used by companies to drive customer conversations at scale. AI Assistants engage customer/propsect by initiating contact, intelligently interpret replies and respond with tailored response. Conversia platform has vast conversational library that AI uses to have natural conversation with customers All corner cases/exceptions are handled by Conversica team.

The system uses machine learning and training of responses to improve accuracy and quality of AI. Conversica integrates with all major CRM

What is Conversica used for?

Conversica is a Conversational Marketing Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Engagement Management, Lead Engagement and Generation Of New Leads .

What are the top features of Conversica?

Personalization, Intelligent assistant and Dashboard are some of the top features of Conversica.

Who uses Conversica?

Conversica is used by Computer Software, Financial Services and Education among other industries.

What are Conversica alternatives?

Qualified, Continually, PERQ and Ada are popular alternatives for Conversica.

Where is Conversica located?

Conversica is headquartered at 950 Tower Lane, 12th Floor Foster City, California 94404.
lightning

Peers used Conversica for engagement management and lead engagement

Conversica Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (1220)
Analytics

4.70/5

Read Reviews (290)
Custom Reports

3.70/5

Read Reviews (295)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.42/5

Read Reviews (1220)
Analytics

4.70/5

Read Reviews (290)
Custom Reports

3.70/5

Read Reviews (295)

Software Failure Risk Guidance

?

for Conversica

Overall Risk Meter

Low Medium High

Top Failure Risks for Conversica

Conversica, Inc. News

Product

Conversica unveils upgraded AI platform that it calls a hybrid approach ...

Conversica has launched an upgraded version of its Conversational AI platform, introducing features like Flexible AI Messaging Modes and a revamped Conversation Editor. These enhancements enable enterprises to customize AI-powered messaging with greater control and security. The platform's new UI offers a streamlined interface, allowing marketers to create tailored, brand-specific conversations. CEO Jim Kaskade emphasized the platform's flexibility and brand safety, highlighting its use of advanced GenAI capabilities.

Executive

Dealers may be sitting on millions in untapped data, says Conversica CEO

Conversica CEO Michael Gilson highlights the challenge dealerships face in accessing and leveraging their own data due to disconnected systems like DMS, CRM, and CDP. He emphasizes the need for AI systems that quickly deliver value by identifying opportunities such as positive equity positions and high-value customer segments, thus reducing marketing waste.

Product

Conversica Announces Groundbreaking Car Buying Experience with New AI Agents For Automotive Dealerships

Conversica introduces new AI agents to enhance the car buying experience at automotive dealerships.

Product

Conversica Transforms AI Agents with Out of the Box, Brand Controlled Conversations for Enterprise Revenue Teams - Business Wire

Conversica enhances AI agents to provide customizable, brand-controlled conversations for enterprise revenue teams.

Conversica, Inc. Profile

Company Name

Conversica, Inc.

Company Website

https://www.conversica.com/

Year Founded

2007

HQ Location

950 Tower Lane, 12th Floor Foster City, California 94404

Employees

251-500

Social

Financials

SERIES E