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Whisbi Platform vs JivoChat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Whisbi Platform vs. JivoChat is based on a specific set of business needs and context. The comparison uses 1239 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Whisbi Platform and JivoChat

Whisbi Platform belong to a category of solutions that help Conversational Marketing, whereas JivoChat belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Whisbi Platform covers Engagement Management with Video, Rating And Review Management with Website, Advertisement with E-Mail, Lead Routing with Offline, etc.

JivoChat focuses on Engagement Management with Mobile, Rating And Review Management with Chat, Contact List Management with Social Media, Conversion Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Whisbi Platform

Focus area

Software Failure Risk

  • low

logo JivoChat

Focus area

Software Failure Risk

  • low

About

Whisbi: Conversational Sales & Marketing Platform

JivoChat: Live Chat Software for Websites

Age

2008

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

33

Total Goals
(we found evidences for)

11

6

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


rating and review management



customer feedback management

measuring customer satisfaction

measuring net promoter score


generation of new leads



helpdesk management


conversion management


sales call management



campaign management


contact list management


products & pricelist management


social media management

social media analytics


workflow management


sales document management

proposal & quote management



loyalty management


sending & publishing communications


communication management

sending & publishing communications



Top Goals

Goals Achieved

  • Increase sales & revenue

  • Acquire customers

  • Improve digital and social presence

  • Enhance customer relationships

  • Launch new products

  • Build brand awareness

  • Improve brand engagement

  • Improve efficiency

  • Improve ROI

  • Grow market share

  • Improve visibility

  • See 8 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • See 3 more

Top Channels

Channels Used

  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more
  • website

  • chat

  • social media

  • mobile

  • Facebook

  • phone calls

  • e-mail

  • mobile app

  • Facebook page

  • offline

  • Instagram

  • point of sale

  • promotions

  • user generated content

  • blogs

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting