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WorkWave PestPac vs NetSuite Field Service Management (formerly NextService): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of WorkWave PestPac vs. NetSuite Field Service Management (formerly NextService) is based on a specific set of business needs and context. The comparison uses 2034 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing WorkWave PestPac and NetSuite Field Service Management (formerly NextService)

WorkWave PestPac, NetSuite Field Service Management (formerly NextService), FieldRoutes, GorillaDesk, etc., belong to a category of solutions that help Field Service Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

WorkWave PestPac covers PEST Analysis, Helpdesk Management with Phone Calls, Engagement Management, Rating And Review Management, etc.

NetSuite Field Service Management (formerly NextService) focuses on Engagement Management, Social Media Management, Sales Document Management, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo WorkWave PestPac

Focus area

WorkWave PestPac is better than NetSuite Field Service Management (formerly NextService) for

Software Failure Risk

  • medium

logo NetSuite Field Service Management (formerly NextService)

Focus area

NetSuite Field Service Management (formerly NextService) is better than WorkWave PestPac for

Software Failure Risk

  • low

About

Pest Control Software to drive profitability and increase revenue

Field Service Management Software for NetSuite

Age

1977

Financials

M&A

IPO

Business Need

Total Processes
(we found evidences for)

41

44

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


rating and review management


training & onboarding


products & pricelist management


customer feedback management

measuring customer satisfaction


sales call management


contact list management



social media management

social media analytics


communication management

sending & publishing communications


generation of new leads


customer case management


competitive intelligence


relationship management


lifetime value management


billing and invoice management


workflow management






Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve efficiency

  • Grow market share

  • Improve stakeholder relations

  • Improve consistency

  • See 6 more
  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Grow market share

  • Manage risk

  • Scale best practices

  • Improve ROI

  • Increase customer life time value

  • See 8 more

Top Channels

Channels Used

  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more
  • mobile

  • phone calls

  • out of home

  • brochure

  • mobile app

  • offline

  • on premises

  • website

  • e-mail

  • social media

  • user generated content

  • blogs

  • mass media

  • radio

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting