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XCALLY vs CallFinder: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of XCALLY vs. CallFinder is based on a specific set of business needs and context. The comparison uses 2505 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing XCALLY and CallFinder

XCALLY, CallFinder, Aloware, uContact, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

XCALLY covers Touchpoint Management with Mobile, Channel Management with Mobile, Helpdesk Management with Phone Calls, Engagement Management with Omnichannel, etc.

CallFinder focuses on Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo XCALLY

Focus area

XCALLY is better than CallFinder for

Software Failure Risk

  • low

logo CallFinder

Focus area

CallFinder is better than XCALLY for

Software Failure Risk

  • low

About

XCALLY Omnichannel Contact Center Software - Asterisk ...

Connect with their customers and turn daily interactions into great customer experiences

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

25

44

Total Goals
(we found evidences for)

1

12

Top Processes

Evidences indicate better relative satisfaction


touchpoint management


channel management


helpdesk management


engagement management

engaging and following up


contact list management


sales call management


communication management

tracking & monitoring communications

sending & publishing communications


customer feedback management

measuring customer satisfaction


social media management

social media analytics


training & onboarding


products & pricelist management


business development


rating and review management


competitive intelligence


campaign management




lead qualification: technographic


lead qualification

lead qualification: technographic



knowledge management




content management



Top Goals

Goals Achieved

  • Improve efficiency

  • Improve efficiency

  • Increase sales & revenue

  • Enhance customer relationships

  • Manage risk

  • Scale best practices

  • Acquire customers

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Improve consistency

  • See 9 more

Top Channels

Channels Used

  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more
  • phone calls

  • promotions

  • offline

  • on premises

  • video

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting