Comparison Summary

XCALLY: XCALLY Omnichannel Multichannel Contact Center Software offers a comprehensive solution with features like Dialer, IVR, and Analytics. Realtime support is also provided.

Opus Contact Center: Opus-contact-center solutions are delivered by Opus Tech, specialists in omni-channel contact centers. Platinum partnerships exist with Mitel, Cirrus, and Five 9.

logo XCALLY

Focus area

XCALLY is better than Opus Contact Center for

Software Failure Risk

  • low

logo Opus Contact Center

Focus area

Software Failure Risk

  • medium

XCALLY and Opus Contact Center: Customer Satisfaction Data

Most deployed common Use Cases for XCALLY and Opus Contact Center

What makes XCALLY and Opus Contact Center ideal for Engagement Management?


XCALLY in Action: Unique Use Cases

Why is XCALLY the best choice for Touchpoint Management?

What makes XCALLY ideal for Helpdesk Management?

What Are the key features of XCALLY for Contact List Management?


Opus Contact Center in Action: Unique Use Cases

Why is Opus Contact Center the best choice for Communication Management?

How can Opus Contact Center enhance your Collaboration process?

How does Opus Contact Center facilitate Customer Feedback Management?

About

XCALLY Omnichannel Contact Center Software - Asterisk ...

Contact Centre Solutions - opustech.co.uk

Financials

PRIVATE

NA

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting