Comparison Summary

xMatters: xMatters offers incident management software with customizable alerts and automated workflows. Incident resolution is elevated for maximum efficiency.

BMC Helix ITSM: BMC Helix ITSM delivers predictive IT service management for modern enterprises. Enhanced efficiency and proactive problem-solving are provided by BMC Software's solution.

logo xMatters

Focus area

xMatters is better than BMC Helix ITSM for

Software Failure Risk

  • low

logo BMC Helix ITSM

Focus area

Software Failure Risk

  • low

xMatters and BMC Helix ITSM: Customer Satisfaction Data

Most deployed common Use Cases for xMatters and BMC Helix ITSM

How can xMatters and BMC Helix ITSM optimize your Helpdesk Management Workflow?

How can xMatters and BMC Helix ITSM optimize your Communication Management Workflow?

How efficiently Does xMatters and BMC Helix ITSM manage your Workflow Management?


xMatters in Action: Unique Use Cases

How can xMatters enhance your Engagement Management process?

What benefits does xMatters offer for Conference Call Management?


BMC Helix ITSM in Action: Unique Use Cases

What solutions does BMC Helix ITSM provide for Knowledge Management?

About

xMatters | Digital Service Availability | Fast, Automated ...

BMC Helix ITSM Capabilities - BMC Software

Financials

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting