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Yammer vs Cisco Jabber: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yammer vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 16097 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yammer and Cisco Jabber

Yammer, Cisco Jabber, Workplace from Meta, Jive-n Interactive Intranet, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yammer covers Collaboration, Engagement Management, Communication Management with E-Mail, Content Management, etc.

Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

"We see a hybrid work approach supported by Microsoft tools as an opportunity to combine the best of both worlds and create a flexible workplace that reflects the way people want to work today. " - Tracy Platt

"Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. " - Joe West

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yammer

Focus area

Yammer is better than Cisco Jabber for

Software Failure Risk

  • low

logo Cisco Jabber

Focus area

Cisco Jabber is better than Yammer for

Software Failure Risk

  • low

About

Yammer enterprise social network for business communication

Collaboration software providing unified communications through instant messaging, voice and video calls

Age

1975

1984

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

93

48

Total Goals
(we found evidences for)

18

11

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


content publishing

searching for content


knowledge management

creating knowledge base


sales document management

proposal & quote management

contract management


social media management

engaging on social media

scheduling post to social media

social media analytics

managing social media account



training & onboarding




workflow management



community building


customer feedback management

measuring customer satisfaction


products & pricelist management


sales call management

meeting management


contact list management


campaign management


generation of new leads



courses & assessment

create learning path





segmentation and targeting


competitive intelligence



conference call management


motivation management




sales incentive management


business development


sales review & feedback


opportunity management







trade show marketing


calendar management



conversion management


customer case management


rating and review management


revenue cycle management



Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Acquire customers

  • Launch new products

  • Grow market share

  • Improve visibility

  • Improve stakeholder relations

  • Improve digital and social presence

  • Establish thought leadership

  • Build brand awareness

  • Improve brand engagement

  • Improve efficiency

  • Improve ROI

  • Increase sales & revenue

  • Manage risk

  • Shorten ramp up time

  • Enter new markets internationally or locally

  • See 15 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more
  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting