Overview: Yammer and Slack as Team Collaboration Category solutions.

Yammer and Slack are key players in the team collaboration space, serving diverse business needs. Yammer excels in small to enterprise-level businesses with features enhancing internal communication and security. Slack, widely adopted across large enterprises, integrates deeply with tools for robust communication and collaboration management. Both cater to unique operational workflows and strategic business goals, offering varied support to meet user requirements.

Yammer: Yammer is an employee communication platform within Microsoft Viva Engage. It enables organizational connections through communities and conversations.

Slack: Slack is a productivity platform that enhances team communication. It offers faster, better-organized, and more secure interactions than email.

Yammer and Slack: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Yammer supports collaboration, engagement management, and communication processes, facilitating better team interactions and content distribution. read more →

Slack excels in collaboration and communication management, supporting efficient content sharing and document handling. read more →

Business Goals

Yammer primarily helps businesses improve internal communications and scale best practices across teams. read more →

Slack helps businesses improve internal communication and customer acquisition, enhancing the visibility of business processes. read more →

Core Features

Yammer's standout features include AI-powered tools, security & privacy enhancements, and ease of data migration. read more →

Slack offers extensive integration capabilities, robust analytics features, and ensures security & privacy. read more →

Vendor Support

Yammer provides primarily 24/7 support, which is complemented by phone and email options. read more →

Slack offers a comprehensive 24/7 support system with multiple channels including chat and email. read more →

Segments and Industries

Yammer is used widely in small to large enterprise segments with strong presence in IT and education sectors. read more →

Slack is popular across large enterprises, significantly used in computer software and advertising industries. read more →

Operational Alignment

Yammer fits into small to enterprise workflows, focusing on enhancing internal communication and engagement. read more →

Slack integrates well in large enterprise environments supporting complex communication needs and content sharing. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Import

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Data Export

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Support

Phone Support

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Email Support

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24/7 Support

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Chat Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Yammer and Slack

What benefits does Yammer and Slack offer for Collaboration?

Yammer and Slack are both platforms for collaboration. Yammer is part of Microsoft Office 365 and focuses on company-wide communication, while Slack is a more general platform that integrates with various applications and is often used for team-specific collaboration. Both platforms allow for document sharing and communication, but Slack offers more integration with video conferencing and other tools. nThe limitations of each tool are that Yammer can be confusing due to its integration with other Office 365 tools, and Slack can be difficult to use when collaborating on multiple files in a single project.

"...The app helps us collaborate more effectively with each other, so that we can easily reach our goals...." Peer review by M. Aurelle N., Webmarketer, Information Technology and Services

"...Slack is a collaboration center that brings together the right people and relevant information, helping to increase productivity...." Peer review by Dwight H, Operations Analyst, Information Technology and Services

How can Yammer and Slack enhance your Engagement Management process?

Yammer and Slack are both platforms for internal communication and engagement. Yammer focuses on broader company-wide engagement, promoting social interaction and information sharing among employees. Slack is designed for team collaboration, facilitating real-time communication, project management, and integration with other business tools. However, neither platform fully addresses concerns regarding information organization and follow-up on activities.

"...Yammer is my favorite social networking software with features like maximum security levels, automatic notifications, timely and updated dashboards, ability to send messages with content tagging tool, data import and export, application integration, participants or users profiles, well established documentation system, polls, questions and answers, 365 integration, collaboration work-space, transfer of files, third party integration, simple and interactive user interface. find Yammer and put all collaboration and interaction challenges to past...." Peer review by erick m, Human resource Manager

"...Slack provides single and multi-guest channels, and is possible to create channels to interact with customers. ...." Peer review by Verified Reviewer, Information Technology and Services

What benefits does Yammer and Slack offer for Communication Management?

Yammer and Slack are both communication management tools that facilitate communication within organizations. Yammer emphasizes group communication, allowing users to create groups, share documents, and conduct surveys. Slack focuses on individual and team communication, offering direct messaging, file sharing, and integrations with other applications. While Yammer has a social media feel, Slack is more focused on productivity and efficiency. Both tools have limitations, such as Yammer's lack of filtering and Slack's potential for confusion between channels and direct messages.

"...Good for small companies who don't have instant messaging and other communication software...." Peer review by Santanu C, Senior Business Consultant, Retail

"...With Slack, my team is solving the problems that come with publishing and developing mobile games...." Peer review by April J, Community Manager

What benefits does Yammer and Slack offer for Content Management?

Yammer and Slack allow users to create groups and share documents. Yammer emphasizes content management by allowing administrators to curate content, while Slack focuses on communication and collaboration. Yammer provides more structure with its content management features but may have limitations with file sharing and version control. Slack provides a wider range of content sharing options, including images, videos, and code snippets, but its search functionality can be challenging.

"...As a freelancer and having multiple social media accounts yammer has also been a convenient platform to share ideas and documents within a selective network...." Peer review by Afraj A, Freelance Blogger, Medical Practice

"...Also, we can share documents with each other and these documents can also be saved on Slack cloud. . ...." Peer review by Andrea W., IT Specialist, Information Technology and Services