Overview: Yammer and Slack as Team Collaboration Category solutions.
Yammer and Slack are key players in the team collaboration space, serving diverse business needs. Yammer excels in small to enterprise-level businesses with features enhancing internal communication and security. Slack, widely adopted across large enterprises, integrates deeply with tools for robust communication and collaboration management. Both cater to unique operational workflows and strategic business goals, offering varied support to meet user requirements.
Yammer and Slack: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Yammer supports collaboration, engagement management, and communication processes, facilitating better team interactions and content distribution. read more →
Slack excels in collaboration and communication management, supporting efficient content sharing and document handling. read more →
Business Goals
Yammer primarily helps businesses improve internal communications and scale best practices across teams. read more →
Slack helps businesses improve internal communication and customer acquisition, enhancing the visibility of business processes. read more →
Core Features
Yammer's standout features include AI-powered tools, security & privacy enhancements, and ease of data migration. read more →
Slack offers extensive integration capabilities, robust analytics features, and ensures security & privacy. read more →
Vendor Support
Yammer provides primarily 24/7 support, which is complemented by phone and email options. read more →
Slack offers a comprehensive 24/7 support system with multiple channels including chat and email. read more →
Segments and Industries
Yammer is used widely in small to large enterprise segments with strong presence in IT and education sectors. read more →
Slack is popular across large enterprises, significantly used in computer software and advertising industries. read more →
Operational Alignment
Yammer fits into small to enterprise workflows, focusing on enhancing internal communication and engagement. read more →
Slack integrates well in large enterprise environments supporting complex communication needs and content sharing. read more →
Applying your context and needs changes the comparison
Failure Risk Guidance?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
