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Yapsody Ticketing vs Universe: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yapsody Ticketing vs. Universe is based on a specific set of business needs and context. The comparison uses 3024 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yapsody Ticketing and Universe

Yapsody Ticketing, Universe, TicketSource, RegFox, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yapsody Ticketing covers Training & Onboarding, Engagement Management with Chat, Helpdesk Management, Customer Feedback Management, etc.

Universe focuses on Event Management with Offline, Communication Management, Engagement Management with User Generated Content, Promotion Management with Offline, etc.

"For us at the Stratford Perth Museum, Yapsody has been an integral part of our remarkable growth over the past five years. When we signed up for Yapsody, we had no online tickets options at all and Yapsody was recommended to us by our website provid...er and a provincial tourism partner. In 2013, we had 853 visitors to the Museum, this year we will have well over 10,000. Over the past few years we have had several high profile exhibits and events where controlling the number of tickets sold was vitally important. So, while Yapsody gives us the ability to sell tickets online, its real value is giving us an up to the minute total as to the number of tickets sold. Given the great online settings, we can quickly close ticket sales from a desktop or even a phone. We used this for the Anne Frank House exhibit, Shakespeare’s First Folio and the Franklin Expedition exhibit from the Royal Ontario Museum. But, the best example was last year for the opening of our Justin Bieber exhibit Steps to Stardom. We had no idea that the opening would be so popular, but weeks in advance, we noticed that ticket sales were through the roof and we closed off sales. On the opening weekend we had patrons from the UK, France as well as all over Canada and the United States. We had to limit the number of people in the exhibit at anyone time. Without Yapsody, we would have had to turn people away at the door – which would have been terrible. " - John Kastner

"Universe is extremely easy to use – set up is simple and we can start selling in the same day. The flexibility to change details on our event in real time is a helpful feature. " - Ryan Coffey

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yapsody Ticketing

Focus area

Yapsody Ticketing is better than Universe for

Software Failure Risk

  • medium

logo Universe

Focus area

Universe is better than Yapsody Ticketing for

Software Failure Risk

  • medium

About

Sell Tickets Online | Free Event Ticketing - yapsody.com

Universe - Sell Tickets, Create Events and Discover Experience

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

29

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


engagement management

engaging and following up


helpdesk management


customer feedback management

measuring customer satisfaction



knowledge management



contact list management


workflow management


trade show marketing


revenue cycle management


relationship management


products & pricelist management


communication management

sending & publishing communications


promotion management


discount management


social media management

social media analytics



campaign analytics


campaign management

campaign analytics


proposal & quote management


sales document management

proposal & quote management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more
  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more
  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting