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Yapsody Ticketing vs Universe: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yapsody Ticketing vs. Universe is based on a specific set of business needs and context. The comparison uses 3024 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yapsody Ticketing and Universe

Yapsody Ticketing, Universe, TicketSource, RegFox, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yapsody Ticketing covers Training & Onboarding, Engagement Management with Chat, Helpdesk Management, Customer Feedback Management, etc.

Universe focuses on Event Management with Offline, Communication Management, Engagement Management with User Generated Content, Promotion Management with Offline, etc.

"My favorite part about Yapsody is their customer service is always extremely helpful. Replies on chat are quick and I always get the quality help I need. I found Yapsody several years ago and we’ve been using you exclusively since. Yapsody helped us... in time savings and it is important. I like the way I can clone an event ticket, cutting out a lot of time and work to create a ticket from scratch. Yapsody’s Customer Support was VERY much helpful to facilitate our event ticketing needs and is great at explaining the answers to my questions. I would definitely recommend Yapsody’s ticketing platform to others. Features Most Liked: Pricing, Extensive Feature Set, 24/7 Support, Event Creation Experience, Yapsody’s Mobile Apps " - Kristine Turnier

"With over 50,000 eager guests lined up in advance for two days in a row, it was absolutely crucial that our partner could provide a seamless onsite experience. Thanks to Universe we were able to set up dedicated scanning and selling teams to quickly... move guests through multiple entrences without a problem. " - Jon Laughner

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yapsody Ticketing

Focus area

Yapsody Ticketing is better than Universe for

Software Failure Risk

  • medium

logo Universe

Focus area

Universe is better than Yapsody Ticketing for

Software Failure Risk

  • medium

About

Sell Tickets Online | Free Event Ticketing - yapsody.com

Universe - Sell Tickets, Create Events and Discover Experience

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

39

29

Total Goals
(we found evidences for)

9

8

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


engagement management

engaging and following up


helpdesk management


customer feedback management

measuring customer satisfaction



knowledge management



contact list management


workflow management


trade show marketing


revenue cycle management


relationship management


products & pricelist management


communication management

sending & publishing communications


promotion management


discount management


social media management

social media analytics



campaign analytics


campaign management

campaign analytics


proposal & quote management


sales document management

proposal & quote management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more
  • Increase sales & revenue

  • Improve brand engagement

  • Enhance customer relationships

  • Improve ROI

  • Grow market share

  • Improve efficiency

  • Improve internal communications

  • Scale best practices

  • See 5 more

Top Channels

Channels Used

  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more
  • social media

  • offline

  • website

  • promotions

  • trade shows

  • events

  • causes and charity

  • movies

  • Facebook

  • user generated content

  • blogs

  • phone calls

  • on premises

  • video

  • mass media

  • radio

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting