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Yapsody Ticketing vs Zoho Backstage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yapsody Ticketing vs. Zoho Backstage is based on a specific set of business needs and context. The comparison uses 2703 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yapsody Ticketing and Zoho Backstage

Yapsody Ticketing, Zoho Backstage, TicketSource, RegFox, etc., belong to a category of solutions that help Event Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yapsody Ticketing covers Training & Onboarding, Engagement Management with Chat, Helpdesk Management, Customer Feedback Management, etc.

Zoho Backstage focuses on Event Management with Offline, Engagement Management with Mobile, Trade Show Marketing with Offline, Collaboration with E-Mail, etc.

"My favorite part about Yapsody is their customer service is always extremely helpful. Replies on chat are quick and I always get the quality help I need. I found Yapsody several years ago and we’ve been using you exclusively since. Yapsody helped us... in time savings and it is important. I like the way I can clone an event ticket, cutting out a lot of time and work to create a ticket from scratch. Yapsody’s Customer Support was VERY much helpful to facilitate our event ticketing needs and is great at explaining the answers to my questions. I would definitely recommend Yapsody’s ticketing platform to others. Features Most Liked: Pricing, Extensive Feature Set, 24/7 Support, Event Creation Experience, Yapsody’s Mobile Apps " - Kristine Turnier

"Our favorite thing about Zoho Backstage was it was a full-stack platform that supported our virtual event from start to finish. It was also very easy to use and the Customer Support team was always available to help us when needed. " - Marthe Bosma

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yapsody Ticketing

Focus area

Yapsody Ticketing is better than Zoho Backstage for

Software Failure Risk

  • medium

logo Zoho Backstage

Focus area

Software Failure Risk

  • medium

About

Sell Tickets Online | Free Event Ticketing - yapsody.com

Online Event Management Software | Zoho Backstage

Age

1996

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

39

28

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


training & onboarding


engagement management

engaging and following up


helpdesk management


customer feedback management

measuring customer satisfaction



knowledge management



contact list management


workflow management


trade show marketing


revenue cycle management


relationship management


products & pricelist management


communication management

sending & publishing communications


promotion management


discount management


social media management

social media analytics



social media marketing


sales call management


generation of new leads




searching for content


content management

searching for content


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • See 6 more
  • Launch new products

  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more
  • promotions

  • website

  • offline

  • mobile

  • social media

  • trade shows

  • events

  • e-mail

  • mobile app

  • display advertisement

  • user generated content

  • blogs

  • video

  • LinkedIn

  • phone calls

  • chat

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting