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Yext Platform vs Retool: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yext Platform vs. Retool is based on a specific set of business needs and context. The comparison uses 5512 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yext Platform and Retool

Yext Platform, Google My Business, uberall, etc., belong to a category of solutions that help Local Marketing, whereas Retool, AlisQI, Time doctor, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yext Platform covers Engagement Management, Communication Management with Social Media, Advertisement with Website, Rating And Review Management, etc.

Retool focuses on Workflow Management with Promotions, Social Media Management with Social Media, Communication Management with E-Mail, Training & Onboarding, etc.

"Our restaurant managers are pleased to be able to focus on delivering Sweden's tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It's a noticeable difference for us and gives us confidence in our work with Yext. No...t to mention, the results have been phenomenal. " - Kristoffer Stenqvist

"Using Retool, we've built internal tools for our retail and merchandising teams quickly, while maintaining our speed on feature development for our shoppers. " - Eddy Kim

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yext Platform

Focus area

Yext Platform is better than Retool for

Software Failure Risk

  • low

logo Retool

Focus area

Software Failure Risk

  • medium

About

Yext | The Digital Knowledge Management Platform

Complete set of powerful building blocks out of the box, and connect them to databases and APIs to build own tools

Age

2006

2017

Financials

SERIES F

SERIES C

Business Need

Total Processes
(we found evidences for)

94

34

Total Goals
(we found evidences for)

17

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



reputation management


knowledge management


content management

content publishing

searching for content


helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


training & onboarding


generation of new leads


campaign management

campaign analytics




sales document management

contract management

proposal & quote management


products & pricelist management





international marketing


workflow management


contact list management


lead qualification

lead qualification: technographic




sales call management



conversion management






business development


lifetime value management


segmentation and targeting


loyalty management

customise loyalty program


performance management




promotion management


discount management


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more
  • Enhance customer relationships

  • Improve ROI

  • Grow market share

Top Channels

Channels Used

  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more
  • e-mail

  • social media

  • promotions

  • offline

  • point of sale

  • chat

  • Slack

  • coupons

  • text SMS

  • phone calls

  • Facebook

  • website

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting