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Yext Platform vs Upland PSA: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Yext Platform low Failure Risk for Upland PSA medium
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Comparison Summary

This comparison report of Yext Platform vs. Upland PSA is based on a specific set of business needs and context. The comparison uses 5247 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yext Platform and Upland PSA

Yext Platform, Google My Business, uberall, etc., belong to a category of solutions that help Local Marketing, whereas Upland PSA, AlisQI, Office 365 Migration Planner, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yext Platform covers Engagement Management, Communication Management with Social Media, Advertisement with Website, Rating And Review Management, etc.

Upland PSA focuses on Social Media Management, Billing And Invoice Management, Forecasting, Collaboration, etc.

"The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search ...Experience Cloud was out top choice. " - Bert Middendorp

"Upland PSA has given us an opportunity to optimize how we manage our resources, helping us hire and retain good people and ensure profitability. " - Vivian Wexler

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yext Platform

Focus area

Yext Platform is better than Upland PSA for

Software Failure Risk

  • low

logo Upland PSA

Focus area

Software Failure Risk

  • medium

About

Yext | The Digital Knowledge Management Platform

Professional Services Automation Software to streamline project execution and improve collaboration

Age

2006

2010

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

94

32

Total Goals
(we found evidences for)

17

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (177)

Read Reviews (9)

engaging and following up

Read Reviews (121)

Read Reviews (7)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

advertisement

Read Reviews (137)

Read Reviews (0)

communication management

Read Reviews (104)

Read Reviews (1)

sending & publishing communications

Read Reviews (87)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (15)

Read Reviews (0)

rating and review management

Read Reviews (87)

Read Reviews (1)

social media management

Read Reviews (75)

Read Reviews (21)

social media analytics

Read Reviews (19)

Read Reviews (21)

engaging on social media

Read Reviews (17)

Read Reviews (0)

scheduling post to social media

Read Reviews (8)

Read Reviews (0)

monitoring social media

Read Reviews (7)

Read Reviews (0)

managing social media account

Read Reviews (2)

Read Reviews (0)

digital marketing

Read Reviews (55)

Read Reviews (0)

reputation management

Read Reviews (30)

Read Reviews (0)

knowledge management

Read Reviews (29)

Read Reviews (5)

content management

Read Reviews (23)

Read Reviews (0)

content publishing

Read Reviews (8)

Read Reviews (0)

searching for content

Read Reviews (3)

Read Reviews (0)

content tracking

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (18)

Read Reviews (7)

customer feedback management

Read Reviews (16)

Read Reviews (3)

measuring customer satisfaction

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (15)

Read Reviews (1)

training & onboarding

Read Reviews (15)

Read Reviews (0)

generation of new leads

Read Reviews (13)

Read Reviews (0)

campaign management

Read Reviews (11)

Read Reviews (0)

campaign analytics

Read Reviews (4)

Read Reviews (0)

sales document management

Read Reviews (8)

Read Reviews (8)

contract management

Read Reviews (6)

Read Reviews (5)

proposal & quote management

Read Reviews (1)

Read Reviews (2)

products & pricelist management

Read Reviews (7)

Read Reviews (1)

international marketing

Read Reviews (5)

Read Reviews (0)

workflow management

Read Reviews (5)

Read Reviews (13)

contact list management

Read Reviews (4)

Read Reviews (0)

lead qualification

Read Reviews (4)

Read Reviews (0)

lead qualification: technographic

Read Reviews (4)

Read Reviews (0)

sales call management

Read Reviews (4)

Read Reviews (0)

conversion management

Read Reviews (3)

Read Reviews (0)

business development

Read Reviews (3)

Read Reviews (0)

lifetime value management

Read Reviews (2)

Read Reviews (1)

segmentation and targeting

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (1)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

performance management

Read Reviews (2)

Read Reviews (0)

revenue cycle management

Read Reviews (0)

Read Reviews (3)

billing and invoice management

Read Reviews (0)

Read Reviews (15)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more

  • Acquire customers

  • Enhance customer relationships

  • Improve consistency

  • Scale best practices

  • See 1 more

Top Channels

Channels Used

  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more

  • offline

  • e-mail

  • phone calls

  • events

  • trade shows

  • causes and charity

  • on premises

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

low

{{{rsh_C_1}}}

medium

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Migration Risk

low

{{{rsh_C_1}}}

medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting