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Yotpo vs Okendo: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Yotpo vs. Okendo is based on a specific set of business needs and context. The comparison uses 7954 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yotpo and Okendo

Yotpo, Okendo, Bazaarvoice, PowerReviews, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yotpo covers Advertisement with Social Media, Engagement Management with Website, Social Media Management with Social Media, Rating And Review Management with Website, etc.

Okendo focuses on Rating And Review Management, Engagement Management with User Generated Content, Customer Feedback Management, Advertisement with Social Media, etc.

"From the start, we’ve had a vision for a loyalty program that went beyond points. Yotpo has been a true partner in supporting all of the unique VIP tier benefits and functionality that we wanted our customers to unlock. " - Erica Richey

"We carefully evaluated the pricing and features of other platforms and it was clear not only did Okendo provide all the functionality but their subscription terms were far more reasonable. We had vendors quoting us $10,000 - $20,000 on an annual con...tract that required upfront payment. This seemed totally crazy given that Okendo can provide everything we need for a fraction of that price - and pay monthly! " - Matt Squillace

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yotpo

Focus area

Yotpo is better than Okendo for

Software Failure Risk

  • low

logo Okendo

Focus area

Software Failure Risk

  • medium

About

eCommerce Marketing Platform to Accelerate Growth

Customer Review Software to drive growth throughout the buying journey.

Age

2011

Financials

SERIES D

SERIES A

Business Need

Total Processes
(we found evidences for)

86

61

Total Goals
(we found evidences for)

17

13

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


social media management

scheduling post to social media

engaging on social media

social media analytics


rating and review management


content publishing


communication management

sending & publishing communications


revenue cycle management


customise loyalty program

identify target customers


customer feedback management

measuring customer satisfaction


personalized marketing


helpdesk management


referral management


training & onboarding


lifetime value management



generation of new leads


sales document management

contract management

proposal & quote management


campaign management



international marketing



products & pricelist management


sales review & feedback





social media marketing



contact list management





competitive intelligence



workflow management


segmentation and targeting


sales incentive management


promotion management


community building



advocacy management


influencer marketing




discount management


knowledge management


category management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Improve brand engagement

  • Increase sales & revenue

  • Improve ROI

  • Build brand awareness

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Improve consistency

  • Scale best practices

  • Launch new products

  • Grow market share

  • Reduce bounce

  • Improve efficiency

  • Increase average basket value

  • Improve visibility

  • See 14 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve brand engagement

  • Improve efficiency

  • Launch new products

  • Increase customer life time value

  • Scale best practices

  • Improve digital and social presence

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more
  • social media

  • e-mail

  • website

  • user generated content

  • video

  • promotions

  • offline

  • point of sale

  • chat

  • phone calls

  • Instagram

  • coupons

  • Facebook

  • mobile

  • games

  • text SMS

  • Slack

  • review sites

  • trade shows

  • Amazon

  • blogs

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting