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Compare Zapnito vs Google Voice

Comparison Summary

For Zapnito vs Google Voice comparison, Our AI algorithm looked at 3115 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Zapnito and Google Voice to solve their respective business needs.

Pros and cons of Zapnito and Google Voice

Zapnito is more suited to businesses that require Engagement Management with Video and Content Management with Video where as Google Voice is focused towards Sales Call Management with Phone Calls and Conference Call Management with Offline .

Both Zapnito and Google Voice are Community Management software, peers recommend Zapnito for sending & publishing communications and training & onboarding where as Google Voice is more known for conference call management and helpdesk management .

logo Zapnito

Focus area

Zapnito is better than Google Voice for

Software Failure Risk

  • medium

logo Google Voice

Focus area

Google Voice is better than Zapnito for

Software Failure Risk

  • medium

About

Zapnito ‚Powering expert communities : Zapnito

Google Voice: Smart voice calling on all your devices

Age

2014

Financials

SERIES A

SERIES A

Business Need

Total Processes
(we found evidences for)

38

56

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


content management

content publishing


communication management

sending & publishing communications



training & onboarding


social media management

social media analytics


community building


knowledge management



generation of new leads


loyalty management

identify target customers



membership management




sales document management



call transcription



sales call management

call transcription


conference call management


helpdesk management


contact list management



workflow management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Establish thought leadership

  • Acquire customers

  • Improve brand engagement

  • Enhance customer relationships

  • Improve digital and social presence

  • Improve ROI

  • Improve internal communications

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase customer life time value

  • See 9 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more
  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting