Comparison Summary
This comparison report of Zapnito vs. Salesforce Chatter is based on a specific set of business needs and context. The comparison uses 4504 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zapnito and Salesforce Chatter
Zapnito, Forj, Hivebrite, etc., belong to a category of solutions that help Community Management, whereas Salesforce Chatter, Bitrix24, Parsable, etc., belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zapnito covers Engagement Management with Video, Content Management with Video, Communication Management, Collaboration with Video, etc.
Salesforce Chatter focuses on Collaboration, Communication Management with E-Mail, Engagement Management, Content Management, etc.
"Zapnito did a fantastic job of getting up to speed and it was also clear to us that Zapnito had the whole process pre-mapped. In that way, they'd already done the hard work for us. " - John Jeffcock
"Salesforce allows us to deliver personalization and transformation at scale in ways that we otherwise wouldn’t be able to. " - Adam Lavezzo
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zapnito ‚Powering expert communities : Zapnito
The Enterprise Social Network & Collaboration Software
Age
2014
1999
Financials
SERIES A
IPO
Business Need
Total Processes
(we found evidences for)
38
78
Total Goals
(we found evidences for)
12
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Establish thought leadership
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Acquire customers
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Improve brand engagement
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Enhance customer relationships
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Improve digital and social presence
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Improve ROI
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Improve internal communications
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Build brand awareness
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Enter new markets internationally or locally
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Scale best practices
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Increase customer life time value
- See 9 more
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Scale best practices
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Improve stakeholder relations
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Build brand awareness
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Improve efficiency
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Improve brand engagement
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Launch new products
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve ROI
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Grow market share
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Increase average basket value
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Improve visibility
- See 13 more
Top Channels
Channels Used
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e-mail
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social media
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chat
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phone calls
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offline
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video
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website
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user generated content
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blogs
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on premises
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Slack
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mobile
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Twitter
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promotions
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point of sale
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Facebook
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mass media
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LinkedIn
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television
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mobile app
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support groups
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events
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trade shows
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Skype
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print media
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newspaper
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games
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radio
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causes and charity
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omnichannel
- See 27 more
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e-mail
-
social media
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chat
-
phone calls
-
offline
-
video
-
website
-
user generated content
-
blogs
-
on premises
-
Slack
-
mobile
-
Twitter
-
promotions
-
point of sale
-
Facebook
-
mass media
-
LinkedIn
-
television
-
mobile app
-
support groups
-
events
-
trade shows
-
Skype
-
print media
-
newspaper
-
games
-
radio
-
causes and charity
-
omnichannel
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
