Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Scale best practices
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Launch new products
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Improve ROI
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Enter new markets internationally or locally
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Improve brand engagement
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Improve digital and social presence
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Establish thought leadership
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Improve efficiency
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Build brand awareness
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Improve visibility
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Improve stakeholder relations
-
Grow market share
-
Increase customer life time value
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Shorten ramp up time
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Improve consistency
-
Improve navigation
- See 17 more
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Enhance customer relationships
-
Scale best practices
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Increase customer life time value
-
Improve ROI
-
Establish thought leadership
-
Grow market share
-
Improve stakeholder relations
-
Improve consistency
-
Improve efficiency
-
Improve digital and social presence
-
Manage risk
- See 11 more
Top Channels
Channels Used
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e-mail
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phone calls
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website
-
offline
-
on premises
-
video
-
user generated content
-
blogs
-
mobile
-
mobile app
-
games
-
chat
-
social media
-
review sites
-
G2crowd
- See 12 more
-
e-mail
-
phone calls
-
website
-
offline
-
on premises
-
video
-
user generated content
-
blogs
-
mobile
-
mobile app
-
games
-
chat
-
social media
-
review sites
-
G2crowd
- See 12 more
