Comparison Summary

Zendesk For Service: Zendesk-for-service offers scalable, user-friendly customer service software. Businesses can focus on conversations, not channels, with a free trial available.

ManageEngine ServiceDesk Plus: ManageEngine ServiceDesk Plus is a comprehensive ITSM software offering integrated asset management, CMDB, and service desk features. It supports project and enterprise service management for various departments.

logo Zendesk For Service

Focus area

Zendesk For Service is better than ManageEngine ServiceDesk Plus for

Software Failure Risk

  • medium

logo ManageEngine ServiceDesk Plus

Focus area

ManageEngine ServiceDesk Plus is better than Zendesk For Service for

Software Failure Risk

  • low

Zendesk For Service and ManageEngine ServiceDesk Plus: Customer Satisfaction Data


Zendesk For Service in Action: Unique Use Cases

How efficiently Does Zendesk For Service manage your Helpdesk Management?

Why is Zendesk For Service the best choice for Engagement Management?

How efficiently Does Zendesk For Service manage your Customer Feedback Management?


ManageEngine ServiceDesk Plus in Action: Unique Use Cases

How does ManageEngine ServiceDesk Plus address your Knowledge Management Challenges?

What solutions does ManageEngine ServiceDesk Plus provide for Workflow Management?

What makes ManageEngine ServiceDesk Plus ideal for Communication Management?

About

Customer service solution that’s easy to use and scales with your business

Service desk software to supercharge IT help desk

Age

2007

1996

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting