Comparison Summary

Zendesk For Service: Zendesk-for-service offers scalable, user-friendly customer service software. Businesses can focus on conversations, not channels, with a free trial available.

SolarWinds Service Desk: Solarwinds Service Desk is an ITSM solution designed to effectively manage employee services. A free trial is available for users.

logo Zendesk For Service

Focus area

Zendesk For Service is better than SolarWinds Service Desk for

Software Failure Risk

  • medium

logo SolarWinds Service Desk

Focus area

SolarWinds Service Desk is better than Zendesk For Service for

Software Failure Risk

  • medium

Zendesk For Service and SolarWinds Service Desk: Customer Satisfaction Data


Zendesk For Service in Action: Unique Use Cases

Why is Zendesk For Service the best choice for Helpdesk Management?

What Are the key features of Zendesk For Service for Engagement Management?

What Are the key features of Zendesk For Service for Customer Feedback Management?


SolarWinds Service Desk in Action: Unique Use Cases

How does SolarWinds Service Desk facilitate Workflow Management?

How efficiently Does SolarWinds Service Desk manage your Knowledge Management?

About

Customer service solution that’s easy to use and scales with your business

SolarWinds Service Desk: An IT service management (ITSM) solution that understands what it takes to successfully....

Age

2007

Financials

IPO

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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low

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Business Setting