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Zendesk Sell vs Cirrus Insight: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sell vs. Cirrus Insight is based on a specific set of business needs and context. The comparison uses 10761 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sell and Cirrus Insight

Zendesk Sell, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM, whereas Cirrus Insight, Yesware, Groove, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

Cirrus Insight focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Sales Call Management with E-Mail, etc.

"The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. " - Nora Raisanen

"Cirrus is a must have for any organization using Gmail. Beyond creating contacts in Salesforce directly from Gmail and relating emails with one click, being able to look into Salesforce directly from my inbox has changed the way I collaborate with c...oworkers for the better. " - Matt Mechenbier

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sell

Focus area

Zendesk Sell is better than Cirrus Insight for

Software Failure Risk

  • medium

logo Cirrus Insight

Focus area

Cirrus Insight is better than Zendesk Sell for

Software Failure Risk

  • low

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

Track emails, schedule meetings, set follow-ups and more, right from your inbox, ensuring better sales and customer engagement

Age

2007

2011

Financials

IPO

SEED

Business Need

Total Processes
(we found evidences for)

89

79

Total Goals
(we found evidences for)

9

11

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural




helpdesk management


generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign analytics

campaign monitoring



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management


knowledge management





loyalty management

identify target customers


conference call management


calendar management


talk track creation


talk track creation



customer case management


sales quota management


track learning progress


courses & assessment

track learning progress


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Improve stakeholder relations

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve consistency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • website

  • mobile

  • offline

  • games

  • social media

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • on premises

  • LinkedIn

  • point of sale

  • blogs

  • See 13 more
  • e-mail

  • phone calls

  • website

  • mobile

  • offline

  • games

  • social media

  • events

  • trade shows

  • mobile app

  • chat

  • user generated content

  • on premises

  • LinkedIn

  • point of sale

  • blogs

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting