Comparison Summary
This comparison report of Zendesk Sell vs. HubSpot CRM is based on a specific set of business needs and context. The comparison uses 44844 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and HubSpot CRM
Zendesk Sell, HubSpot CRM, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
HubSpot CRM focuses on Communication Management with E-Mail, Engagement Management with E-Mail, Contact List Management with E-Mail, Lead Tracking with E-Mail, etc.
"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez
"Our HubSpot support was a dream team,I’ve worked with three other major marketing automation systems and have never experienced that level of support before. " - Elizabeth Archer
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
HubSpot CRM | For Sales Leaders
Age
2007
2006
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
89
145
Total Goals
(we found evidences for)
9
19
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Acquire customers
-
Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Scale best practices
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Grow market share
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Improve internal communications
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Enter new markets internationally or locally
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Improve digital and social presence
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Improve stakeholder relations
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Improve efficiency
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Build brand awareness
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Improve visibility
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Launch new products
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Shorten ramp up time
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Establish thought leadership
-
Improve consistency
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Improve brand engagement
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Increase customer life time value
- See 16 more
Top Channels
Channels Used
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e-mail
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phone calls
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social media
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website
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user generated content
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blogs
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offline
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chat
-
point of sale
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mobile
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Facebook
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video
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LinkedIn
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promotions
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on premises
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mobile app
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newsletter
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trade shows
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Twitter
-
events
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Instagram
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games
-
text SMS
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coupons
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Facebook page
-
channel partners
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Slack
-
Skype
-
print media
-
support groups
-
Pinterest
-
magazine
-
causes and charity
-
mass media
-
display advertisement
- See 32 more
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e-mail
-
phone calls
-
social media
-
website
-
user generated content
-
blogs
-
offline
-
chat
-
point of sale
-
mobile
-
Facebook
-
video
-
LinkedIn
-
promotions
-
on premises
-
mobile app
-
newsletter
-
trade shows
-
Twitter
-
events
-
Instagram
-
games
-
text SMS
-
coupons
-
Facebook page
-
channel partners
-
Slack
-
Skype
-
print media
-
support groups
-
Pinterest
-
magazine
-
causes and charity
-
mass media
-
display advertisement
- See 32 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High