Comparison Summary
This comparison report of Zendesk Sell vs. Microsoft Dynamics 365 for Sales is based on a specific set of business needs and context. The comparison uses 8497 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and Microsoft Dynamics 365 for Sales
Zendesk Sell, Microsoft Dynamics 365 for Sales, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
Microsoft Dynamics 365 for Sales focuses on Engagement Management, Contact List Management, Lead Tracking with E-Mail, Sales Document Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zendesk Sell
Focus area
Zendesk Sell is better than Microsoft Dynamics 365 for Sales for
Software Failure Risk
Microsoft Dynamics 365 for Sales
Focus area
Microsoft Dynamics 365 for Sales is better than Zendesk Sell for
Software Failure Risk
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Sales Force Automation | Microsoft Dynamics 365
Age
2007
1975
Financials
IPO
IPO
Business Need
Total Processes
(we found evidences for)
89
97
Total Goals
(we found evidences for)
9
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
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Improve ROI
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Improve efficiency
-
Improve internal communications
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Scale best practices
-
Improve visibility
-
Improve stakeholder relations
-
Grow market share
-
Increase customer life time value
-
Launch new products
-
Manage risk
-
Enter new markets internationally or locally
- See 11 more
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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point of sale
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website
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on premises
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social media
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mobile
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mobile app
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games
-
promotions
-
blogs
-
user generated content
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out of home
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brochure
-
Facebook
-
review sites
-
Amazon
-
video
-
events
-
trade shows
-
newsletter
-
LinkedIn
- See 20 more
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e-mail
-
phone calls
-
offline
-
point of sale
-
website
-
on premises
-
social media
-
mobile
-
mobile app
-
games
-
promotions
-
blogs
-
user generated content
-
out of home
-
brochure
-
Facebook
-
review sites
-
Amazon
-
video
-
events
-
trade shows
-
newsletter
-
LinkedIn
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
