Comparison Summary
This comparison report of Zendesk Sell vs. Pipedrive is based on a specific set of business needs and context. The comparison uses 21949 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and Pipedrive
Zendesk Sell, Pipedrive, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
Pipedrive focuses on Engagement Management with E-Mail, Lead Tracking, Lead Management, Sales Document Management with E-Mail, etc.
"Thanks to Zendesk Sell among other investments, we have unlocked new sales capacity. Our sales reps now have 80 percent of their time freed up for proactive selling, up from just 50 percent before. As sales leaders, that’s something we greatly appre...ciate and value. " - Jim Dugan
"I had never heard of Pipedrive, but part of what I was specifically looking for was simplicity – I believe there’s a lot of power in simplicity. I wanted the ability to customize and I wanted basic integrations, not API calls necessarily, but just b...asic integrations and Pipedrive satisfied that. The value equation was better for Pipedrive than other CRM tools. So, when I look at the cost per license and what we get for that cost, I thought the value equation was in Pipedrive’s favor. " - Ron Daniels
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Sales CRM & Pipeline Management Software
Age
2007
2010
Financials
IPO
SERIES C
Business Need
Total Processes
(we found evidences for)
89
128
Total Goals
(we found evidences for)
9
20
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Increase sales & revenue
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Acquire customers
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Enhance customer relationships
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Improve internal communications
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Improve efficiency
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Scale best practices
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Enter new markets internationally or locally
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Improve visibility
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Improve ROI
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Build brand awareness
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Shorten ramp up time
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Grow market share
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Improve brand engagement
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Launch new products
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Establish thought leadership
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Improve stakeholder relations
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Improve navigation
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Increase average basket value
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Increase customer life time value
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Improve digital and social presence
- See 17 more
Top Channels
Channels Used
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e-mail
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phone calls
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mobile
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offline
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website
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point of sale
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social media
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mobile app
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on premises
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chat
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newsletter
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promotions
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games
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video
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user generated content
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blogs
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text SMS
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Facebook
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Slack
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causes and charity
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trade shows
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support groups
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LinkedIn
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review sites
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coupons
-
Amazon
-
events
-
channel partners
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G2crowd
-
Skype
- See 27 more
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e-mail
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phone calls
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mobile
-
offline
-
website
-
point of sale
-
social media
-
mobile app
-
on premises
-
chat
-
newsletter
-
promotions
-
games
-
video
-
user generated content
-
blogs
-
text SMS
-
Facebook
-
Slack
-
causes and charity
-
trade shows
-
support groups
-
LinkedIn
-
review sites
-
coupons
-
Amazon
-
events
-
channel partners
-
G2crowd
-
Skype
- See 27 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
