Overview: Zendesk Sell and Salesmate Sales CRM as CRM Category solutions.

Zendesk Sell focuses on improving sales and customer relationships with strong analytics capabilities, effective communication management, and robust 24/7 support. It's favored by large enterprises across diverse industries. Salesmate Sales CRM excels in communication and sales call management, offering extensive integration and analytics features to drive sales and efficiency. It attracts large enterprises in consumer goods and marketing sectors, with versatile mobile and email communication channels.

Zendesk Sell: Zendesk Sell is a sales CRM software that boosts productivity and pipeline visibility for sales teams. Friction is eliminated, enabling more sales.

Salesmate Sales CRM: Salesmate-Sales-CRM offers advanced automation to boost team productivity and close more deals. It is the best sales CRM software for enhancing team performance.

Zendesk Sell and Salesmate Sales CRM: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Zendesk Sell emphasizes communication and engagement management, focusing on tracking and monitoring interactions to streamline sales processes. read more →

Salesmate Sales CRM revolves around communication management and sales call handling, facilitating smoother workflow management for effective follow-ups. read more →

Business Goals

Zendesk Sell assists in increasing sales and improving customer relationships, targeting internal communication improvements. read more →

Salesmate Sales CRM aims to boost sales and customer acquisition while scaling best practices to enhance overall efficiency. read more →

Core Features

Zendesk Sell's standout features include custom reporting and seamless data integration tailored to diverse user needs. read more →

Salesmate Sales CRM highlights its powerful analytics and integration capabilities, enhancing performance metrics and system interoperability. read more →

Vendor Support

Zendesk Sell offers comprehensive support with 24/7 availability, catering to enterprises needing constant assistance. read more →

Salesmate Sales CRM provides reliable 24/7 support, with preferences for phone and email support reflecting a need for easy accessibility. read more →

Segments and Industries

Zendesk Sell serves large enterprises in varied industries, notably consumer services, aligning with extensive operational scopes. read more →

Salesmate Sales CRM predominantly addresses large enterprise requirements, with a focus on consumer goods and marketing industries. read more →

Operational Alignment

Zendesk Sell integrates into workflows of large-scale enterprises, optimizing operations through mobile and email channels. read more →

Salesmate Sales CRM is designed for enterprises needing agile communication channels, fitting seamlessly into diverse work environments. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Email Support

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Phone Support

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Chat Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Zendesk Sell and Salesmate Sales CRM

How does Zendesk Sell and Salesmate Sales CRM address your Communication Management Challenges?

Zendesk Sell and Salesmate Sales Crm both allow users to send and track emails. Zendesk Sell is integrated with voice over internet protocol (VOIP), enabling users to make calls directly within the application. Salesmate Sales Crm offers a wider range of email management features including bulk emails, templates, and personalized emails. However, Salesmate Sales Crm relies on third-party integrations for email tracking. A limitation of both is the potential for technical issues with communication features, such as emails not sending.

"...We use their iOS app so we can send email templates, documents, and make calls on the go...." Peer review by User

"...Functionality -- it does everything I need in my CRM , easily organize and sort records, keep track of daily tasks, send out bulk emails, schedule emails, import records from my database. ...." Peer review by megan a., account manager, Events Services

Why is Zendesk Sell and Salesmate Sales CRM the best choice for Engagement Management?

Both Zendesk Sell and Salesmate Sales Crm facilitate engagement management by organizing contacts and scheduling follow-ups. Zendesk Sell emphasizes transparency in workflows and allows users to track lead interactions and progress. Salesmate Sales Crm focuses on automation, providing reminders and suggesting follow-up behaviors to enhance productivity.

"...If they don't have the patience to engage with text, they can engage by phone and be connected within minutes...." Peer review by Executive Sponsor

"...I've been able to be more productive, follow up with more customers in a timely manner, and close more deals because of Salesmate!..." Peer review by Jen B., Business Consultant, Hospital & Health Care

What makes Zendesk Sell and Salesmate Sales CRM ideal for Contact List Management?

Zendesk Sell and Salesmate Sales Crm both offer contact management features. Zendesk Sell focuses on organization and systems for managing contacts and deals, while Salesmate emphasizes simplicity and ease of use. Zendesk Sell offers more customization and scalability, while Salesmate provides features like email marketing and integrated phone and chat functions.