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Zendesk Sell vs VisionFlow: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sell vs. VisionFlow is based on a specific set of business needs and context. The comparison uses 3526 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sell and VisionFlow

Zendesk Sell, VisionFlow, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.

VisionFlow focuses on Helpdesk Management, Knowledge Management with User Generated Content, Sales Document Management, Products & Pricelist Management with E-Mail, etc.

"The Sell solution is so modern and simple, and it was intuitive for our account managers right out of the box. " - Nora Raisanen

"The traceability of VisionFlow is very good, we get a clear and detailed picture of how customer flows are linked from quotation to delivery project and development " - Erik Sandstrom

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sell

Focus area

Zendesk Sell is better than VisionFlow for

Software Failure Risk

  • medium

logo VisionFlow

Focus area

Software Failure Risk

  • low

About

Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams

VisionFlow: Powerful software for Customer Support, Project Management, ITSM, CRM

Age

2007

Financials

IPO

NA

Business Need

Total Processes
(we found evidences for)

89

29

Total Goals
(we found evidences for)

9

6

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


contact list management

creating contact list


sales call management

meeting management



sales document management

proposal & quote management

contract management


lead qualification

lead qualification: demographic

lead qualification: behavioural




helpdesk management


generation of new leads


training & onboarding



pipeline management



workflow management


conversion management


relationship management


social media management

social media analytics

managing social media account


discount management


promotion management



campaign management

campaign analytics



opportunity management


account management


business development



rating and review management


sales review & feedback




follower management



products & pricelist management


competitive intelligence


social media marketing





performance management


influencer marketing


customer feedback management



content management


knowledge management


customer case management


revenue cycle management


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Improve navigation

  • Enter new markets internationally or locally

  • See 6 more
  • Enhance customer relationships

  • Improve internal communications

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve visibility

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • chat

  • phone calls

  • user generated content

  • blogs

  • See 2 more
  • e-mail

  • chat

  • phone calls

  • user generated content

  • blogs

  • See 2 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting