Comparison Summary
This comparison report of Zendesk Sell vs. Vtiger all-in-one CRM is based on a specific set of business needs and context. The comparison uses 8724 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sell and Vtiger all-in-one CRM
Zendesk Sell, Vtiger all-in-one CRM, Freshsales, Salesmate Sales CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sell covers Communication Management with E-Mail, Engagement Management, Contact List Management with Phone Calls, Sales Call Management with Phone Calls, etc.
Vtiger all-in-one CRM focuses on Opportunity Management, Campaign Management with E-Mail, Collaboration, Sales Document Management with E-Mail, etc.
"We are using Zendesk Sell and Support to make it easier for the entire organization to surface and act on relevant information. By giving our sales and support teams everything they need in one platform, they are able to effectively and efficiently ...collaborate and improve the customer experience. " - Simon Rodriguez
"Our Consumer Health Index – by using speech analytics categories – can tell you the percentage of times a customer is dissatisfied or confused, how many data processing errors they’re telling us we have, and how much effort they’ve had to go through... for issue resolution. " - Alex Richwagen
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Vtiger all-in-one CRM
Focus area
Vtiger all-in-one CRM is better than Zendesk Sell for
Software Failure Risk
About
Zendesk Sell | Enhance productivity, processes, and pipeline visibility for sales teams
Vtiger all-in-one CRM | Provide a seamless customer experience across marketing, sales, and customer support
Age
2007
2003
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
89
51
Total Goals
(we found evidences for)
9
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve efficiency
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Launch new products
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Scale best practices
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Improve navigation
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Enter new markets internationally or locally
- See 6 more
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Enter new markets internationally or locally
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Improve internal communications
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Improve ROI
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Grow market share
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Improve efficiency
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Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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e-mail
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phone calls
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chat
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social media
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offline
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point of sale
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website
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Skype
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mobile
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channel partners
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text SMS
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Twitter
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Facebook
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mobile app
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user generated content
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blogs
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on premises
- See 14 more
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e-mail
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phone calls
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chat
-
social media
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offline
-
point of sale
-
website
-
Skype
-
mobile
-
channel partners
-
text SMS
-
Twitter
-
Facebook
-
mobile app
-
user generated content
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blogs
-
on premises
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
