Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
-
Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Improve efficiency
-
Launch new products
-
Scale best practices
-
Improve navigation
-
Enter new markets internationally or locally
- See 6 more
-
Increase sales & revenue
-
Enhance customer relationships
-
Acquire customers
-
Improve brand engagement
-
Enter new markets internationally or locally
-
Improve internal communications
-
Improve ROI
-
Grow market share
-
Improve efficiency
-
Improve digital and social presence
- See 7 more
Top Channels
Channels Used
-
e-mail
-
phone calls
-
chat
-
social media
-
offline
-
point of sale
-
website
-
Skype
-
mobile
-
channel partners
-
text SMS
-
Twitter
-
Facebook
-
mobile app
-
user generated content
-
blogs
-
on premises
- See 14 more
-
e-mail
-
phone calls
-
chat
-
social media
-
offline
-
point of sale
-
website
-
Skype
-
mobile
-
channel partners
-
text SMS
-
Twitter
-
Facebook
-
mobile app
-
user generated content
-
blogs
-
on premises
- See 14 more
