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Zendesk Sunshine vs 4Degrees: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zendesk Sunshine medium Failure Risk for 4Degrees medium
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Comparison Summary

This comparison report of Zendesk Sunshine vs. 4Degrees is based on a specific set of business needs and context. The comparison uses 439 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and 4Degrees

Zendesk Sunshine, and 4Degrees belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

4Degrees focuses on Relationship Management, Deal Management, Engagement Management, Pipeline Management, etc.

"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin

"4Degrees is seamless - simple, easy to use, and helps us stay organized. " - Mo Muhtaseb

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo 4Degrees

Focus area

Software Failure Risk

  • medium

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Intelligent relationship management for deal-driven teams,

Age

2007

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

29

22

Total Goals
(we found evidences for)

6

2

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (12)

Read Reviews (5)

engaging and following up

Read Reviews (2)

Read Reviews (5)

workflow management

Read Reviews (6)

Read Reviews (4)

collaboration

Read Reviews (5)

Read Reviews (2)

contact list management

Read Reviews (4)

Read Reviews (4)

contacts history

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (0)

contract management

Read Reviews (2)

Read Reviews (0)

training & onboarding

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (12)

customer feedback management

Read Reviews (2)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

pipeline management

Read Reviews (1)

Read Reviews (4)

promotion management

Read Reviews (0)

Read Reviews (2)

discount management

Read Reviews (0)

Read Reviews (2)

business development

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting