Zendesk Sunshine vs Gold-Vision CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zendesk Sunshine medium Failure Risk for Gold-Vision CRM low

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Comparison Summary

This comparison report of Zendesk Sunshine vs. Gold-Vision CRM is based on a specific set of business needs and context. The comparison uses 1393 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and Gold-Vision CRM

Zendesk Sunshine, and Gold-Vision CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Gold-Vision CRM focuses on Communication Management with E-Mail, Engagement Management, Campaign Management with E-Mail, Sales Document Management, etc.

"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin

"Our experience with Gold-Vision has been exceptional. They really took the time to understand our process and what we needed out of a CRM and ultimately designed something that exceeded our expectations. " - Linda Malmstadt

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Zendesk Sunshine

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

medium

Gold-Vision CRM

Focus area

Gold-Vision CRM is better than Zendesk Sunshine for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

A complete CRM solution, highly configurable and scales in-line with business needs.

Age

2007

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

Total Goals
(we found evidences for)

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (12)

Read Reviews (30)

engaging and following up

Read Reviews (2)

Read Reviews (24)

workflow management

collaboration

contact list management

contacts history

sales document management

contract management

proposal & quote management

Read Reviews (0)

Read Reviews (21)

training & onboarding

Read Reviews (2)

Read Reviews (9)

helpdesk management

Read Reviews (2)

Read Reviews (11)

relationship management

Read Reviews (2)

Read Reviews (4)

customer feedback management

Read Reviews (2)

measuring customer satisfaction

Read Reviews (2)

campaign management

Read Reviews (1)

Read Reviews (27)

communication management

Read Reviews (1)

Read Reviews (33)

tracking & monitoring communications

Read Reviews (1)

Read Reviews (29)

pipeline management

lead tracking

event management

lead management

generation of new leads

forecasting

lead nurturing

business development

merchandising

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (3)

identify target customers

cross selling

digital marketing

marketing mix

advertisement

content curation

content management

content curation

cause marketing

SeealllessActivities

Top Goals

Goals Achieved

Enhance customer relationships
Launch new products
Acquire customers
Improve visibility
Improve internal communications
Enter new markets internationally or locally
See 3 more

Acquire customers
Improve internal communications
Enhance customer relationships
Improve ROI
Increase sales & revenue
Build brand awareness
Improve consistency
Grow market share
Scale best practices
See 6 more

Top Channels

Channels Used

e-mail
phone calls
offline
user generated content
blogs
social media
website
point of sale
trade shows
mass media
events
promotions
See 9 more

e-mail
phone calls
offline
user generated content
blogs
social media
website
point of sale
trade shows
mass media
events
promotions
See 9 more

Failure Risk Guidance Security Report?

Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

Low
Medium
High

Ease of migration

Read peer / expert warnings.

Data

Data Import

Read peer / expert warnings.

Data Export

Read peer / expert warnings.

Support

24/7 Support

Read peer / expert warnings.

Email Support

Read peer / expert warnings.

Chat Support

Read peer / expert warnings.

Phone Support

Read peer / expert warnings.

Others

AI Powered

Read peer / expert warnings.

Custom Reports

Read peer / expert warnings.

Analytics

Read peer / expert warnings.

Zendesk Sunshine vs Gold-Vision CRM: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Comparison Summary

This comparison report of Zendesk Sunshine vs. Gold-Vision CRM is based on a specific set of business needs and context. The comparison uses 1393 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and Gold-Vision CRM

Zendesk Sunshine, and Gold-Vision CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Gold-Vision CRM focuses on Communication Management with E-Mail, Engagement Management, Campaign Management with E-Mail, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.

Zendesk Sunshine

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Gold-Vision CRM

Focus area

Gold-Vision CRM is better than Zendesk Sunshine for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Business Need

Top Processes

Top Goals

Top Channels

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Zendesk Sunshine

Get a personalised risk report for Gold-Vision CRM

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.