Comparison Summary
This comparison report of Zendesk Sunshine vs. Gold-Vision CRM is based on a specific set of business needs and context. The comparison uses 1393 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and Gold-Vision CRM
Zendesk Sunshine, and Gold-Vision CRM belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
Gold-Vision CRM focuses on Communication Management with E-Mail, Engagement Management, Campaign Management with E-Mail, Sales Document Management, etc.
"Zendesk is a platform that's really enabling us to focus on our customers. " - Daniel Santrella
"We have a very good working relationship with the team behind Gold-Vision. We have not experienced the “sell & forget” approach that many other companies tend to create. " - EMMA DUNGEY
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Gold-Vision CRM
Focus area
Gold-Vision CRM is better than Zendesk Sunshine for
Software Failure Risk
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
A complete CRM solution, highly configurable and scales in-line with business needs.
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
54
Total Goals
(we found evidences for)
6
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Acquire customers
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Improve internal communications
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Build brand awareness
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Improve consistency
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Grow market share
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Scale best practices
- See 6 more
Top Channels
Channels Used
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e-mail
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phone calls
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offline
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user generated content
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blogs
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social media
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website
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point of sale
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trade shows
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mass media
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events
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promotions
- See 9 more
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e-mail
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phone calls
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offline
-
user generated content
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blogs
-
social media
-
website
-
point of sale
-
trade shows
-
mass media
-
events
-
promotions
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
