Comparison Summary
This comparison report of Zendesk Sunshine vs. LionDesk is based on a specific set of business needs and context. The comparison uses 1037 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and LionDesk
Zendesk Sunshine, and LionDesk belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.
"Zendesk is a platform that's really enabling us to focus on our customers. " - Daniel Santrella
"I'm able to juggle emails, phone calls, direct marketing, mailings and text messaging. It's a true turnkey suite at my fingertips. " - Kris & Kim Darney
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Cloud-Based CRM & Communications Tool for Realtors & Brokers
Age
2007
Financials
IPO
PRIVATE
Business Need
Total Processes
(we found evidences for)
29
49
Total Goals
(we found evidences for)
6
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Shorten ramp up time
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Grow market share
- See 2 more
Top Channels
Channels Used
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e-mail
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video
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phone calls
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text SMS
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social media
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website
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Facebook
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offline
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point of sale
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causes and charity
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chat
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promotions
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mobile
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mobile app
- See 11 more
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e-mail
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video
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phone calls
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text SMS
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social media
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website
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Facebook
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offline
-
point of sale
-
causes and charity
-
chat
-
promotions
-
mobile
-
mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
