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Zendesk Sunshine vs Market Leader: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zendesk Sunshine medium Failure Risk for Market Leader medium
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Comparison Summary

This comparison report of Zendesk Sunshine vs. Market Leader is based on a specific set of business needs and context. The comparison uses 1378 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and Market Leader

Zendesk Sunshine, and Market Leader belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Market Leader focuses on Engagement Management with E-Mail, Generation Of New Leads with Website, Contact List Management with E-Mail, Conversion Management with E-Mail, etc.

"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn

"Business Suite is the full package that an agent needs: the MLS, email campaigns, marketing tools, and everything else also included with the Market Leader solution. " - Steve Forbes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo Market Leader

Focus area

Market Leader is better than Zendesk Sunshine for

Software Failure Risk

  • medium

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Real Estate CRM Software pioneer in lead generation and contact management systems

Age

2007

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

29

61

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (12)

Read Reviews (75)

engaging and following up

Read Reviews (2)

Read Reviews (73)

workflow management

Read Reviews (6)

Read Reviews (0)

collaboration

Read Reviews (5)

Read Reviews (1)

contact list management

Read Reviews (4)

Read Reviews (47)

contacts history

Read Reviews (2)

Read Reviews (9)

social media management

Read Reviews (3)

Read Reviews (8)

social media analytics

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (7)

contract management

Read Reviews (2)

Read Reviews (5)

training & onboarding

Read Reviews (2)

Read Reviews (8)

helpdesk management

Read Reviews (2)

Read Reviews (13)

relationship management

Read Reviews (2)

Read Reviews (8)

customer feedback management

Read Reviews (2)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (0)

campaign management

Read Reviews (1)

Read Reviews (24)

communication management

Read Reviews (1)

Read Reviews (7)

sending & publishing communications

Read Reviews (0)

Read Reviews (7)

competitive intelligence

Read Reviews (1)

Read Reviews (2)

generation of new leads

Read Reviews (0)

Read Reviews (80)

conversion management

Read Reviews (0)

Read Reviews (33)

content curation

Read Reviews (0)

Read Reviews (3)

content sharing

Read Reviews (0)

Read Reviews (2)

content management

Read Reviews (0)

Read Reviews (19)

content curation

Read Reviews (0)

Read Reviews (3)

content sharing

Read Reviews (0)

Read Reviews (2)

personalized marketing

Read Reviews (0)

Read Reviews (5)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

lead qualification

Read Reviews (0)

Read Reviews (3)

lead qualification: technographic

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • Facebook

  • phone calls

  • video

  • LinkedIn

  • text SMS

  • newsletter

  • user generated content

  • blogs

  • promotions

  • offline

  • on premises

  • games

  • Instagram

  • Twitter

  • mobile

  • See 15 more

  • e-mail

  • social media

  • website

  • Facebook

  • phone calls

  • video

  • LinkedIn

  • text SMS

  • newsletter

  • user generated content

  • blogs

  • promotions

  • offline

  • on premises

  • games

  • Instagram

  • Twitter

  • mobile

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting