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Zendesk Sunshine vs Market Leader: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zendesk Sunshine vs. Market Leader is based on a specific set of business needs and context. The comparison uses 1378 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zendesk Sunshine and Market Leader

Zendesk Sunshine, and Market Leader belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.

Market Leader focuses on Engagement Management with E-Mail, Generation Of New Leads with Website, Contact List Management with E-Mail, Conversion Management with E-Mail, etc.

"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn

"Business Suite is the full package that an agent needs: the MLS, email campaigns, marketing tools, and everything else also included with the Market Leader solution. " - Steve Forbes

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zendesk Sunshine

Focus area

Software Failure Risk

  • medium

logo Market Leader

Focus area

Market Leader is better than Zendesk Sunshine for

Software Failure Risk

  • medium

About

Develop custom experiences with the Zendesk Platform | Zendesk Sunshine

Real Estate CRM Software pioneer in lead generation and contact management systems

Age

2007

Financials

IPO

M&A

Business Need

Total Processes
(we found evidences for)

29

61

Total Goals
(we found evidences for)

6

11

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


workflow management



contact list management


social media management

social media analytics


sales document management

contract management


training & onboarding


helpdesk management


relationship management


customer feedback management

measuring customer satisfaction


campaign management


communication management

sending & publishing communications


competitive intelligence



generation of new leads


conversion management





content management







personalized marketing






lead qualification: technographic


lead qualification

lead qualification: technographic



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Launch new products

  • Acquire customers

  • Improve visibility

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 3 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Improve efficiency

  • See 8 more

Top Channels

Channels Used

  • e-mail

  • social media

  • website

  • Facebook

  • phone calls

  • video

  • LinkedIn

  • text SMS

  • newsletter

  • user generated content

  • blogs

  • promotions

  • offline

  • on premises

  • games

  • Instagram

  • Twitter

  • mobile

  • See 15 more
  • e-mail

  • social media

  • website

  • Facebook

  • phone calls

  • video

  • LinkedIn

  • text SMS

  • newsletter

  • user generated content

  • blogs

  • promotions

  • offline

  • on premises

  • games

  • Instagram

  • Twitter

  • mobile

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting