Comparison Summary
This comparison report of Zendesk Sunshine vs. VisionFlow is based on a specific set of business needs and context. The comparison uses 800 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zendesk Sunshine and VisionFlow
Zendesk Sunshine, and VisionFlow belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zendesk Sunshine covers Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
VisionFlow focuses on Helpdesk Management, Knowledge Management with User Generated Content, Sales Document Management, Products & Pricelist Management with E-Mail, etc.
"It's been amazing working with the documentation and the community, who are as excited as I am about building customised things for their agents. " - Cameron Dunn
"We chose VisionFlow partly because it is so flexible, partly because you can work with so many different types of cases in the system and partly because there are so many different types of rights you can use " - Ida Sandnabba
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
VisionFlow: Powerful software for Customer Support, Project Management, ITSM, CRM
Age
2007
Financials
IPO
NA
Business Need
Total Processes
(we found evidences for)
29
29
Total Goals
(we found evidences for)
6
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
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Enhance customer relationships
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Improve internal communications
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve visibility
- See 3 more
Top Channels
Channels Used
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e-mail
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chat
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phone calls
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user generated content
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blogs
- See 2 more
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e-mail
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chat
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phone calls
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user generated content
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blogs
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
