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Zenloop vs Alchemer Enterprise Feedback Management Platform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Alchemer Enterprise Feedback Management Platform is based on a specific set of business needs and context. The comparison uses 10247 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Alchemer Enterprise Feedback Management Platform

Zenloop, Alchemer Enterprise Feedback Management Platform, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Alchemer Enterprise Feedback Management Platform focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Helpdesk Management, etc.

"The live feeds from zenloop are displayed in several offices here. It's the perfect tool to focus the organization more on the customer. " - Patricia Graf

"We see so much more. We can see so much more information than we could before, with this we can retain more new players, which is very important. " - Joana Freitas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Alchemer Enterprise Feedback Management Platform for

Software Failure Risk

  • low

logo Alchemer Enterprise Feedback Management Platform

Focus area

Alchemer Enterprise Feedback Management Platform is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Online Survey Software that helps you transform to a truly customer-centric organization

Age

2016

2006

Financials

SERIES A

SEED

Business Need

Total Processes
(we found evidences for)

73

71

Total Goals
(we found evidences for)

16

16

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads




products & pricelist management


courses & assessment

create learning path



lead qualification: technographic


lead qualification: demographic


lead qualification

lead qualification: technographic

lead qualification: demographic




community marketing



community building



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Establish thought leadership

  • Build brand awareness

  • Scale best practices

  • Grow market share

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Improve internal communications

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Manage risk

  • See 13 more

Top Channels

Channels Used

  • e-mail

  • website

  • social media

  • offline

  • text SMS

  • phone calls

  • promotions

  • video

  • chat

  • user generated content

  • blogs

  • games

  • mobile

  • Slack

  • events

  • trade shows

  • causes and charity

  • point of sale

  • on premises

  • LinkedIn

  • Facebook

  • See 18 more
  • e-mail

  • website

  • social media

  • offline

  • text SMS

  • phone calls

  • promotions

  • video

  • chat

  • user generated content

  • blogs

  • games

  • mobile

  • Slack

  • events

  • trade shows

  • causes and charity

  • point of sale

  • on premises

  • LinkedIn

  • Facebook

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting