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Zenloop vs Betterworks Engage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 3998 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Betterworks Engage

Zenloop, Betterworks Engage, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"zenloop saves us time-consuming and manual analyses. With the Smart Labels, we can evaluate qualitative feedback from our customers in minutes. " - Jens Griebler

"We are a global company, and our employee performance programs used to incorporate several different tools and approaches. Our challenge was to unify all of our performance management activity within one system, and with Betterworks we have been abl...e to do it in the simplest and smoothest way we could find. " - Roberta Gentile

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Betterworks Engage for

Software Failure Risk

  • low

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Feedback Management Platform to collect honest feedback from employees

Age

2016

Financials

SERIES A

SERIES B

Business Need

Total Processes
(we found evidences for)

73

15

Total Goals
(we found evidences for)

16

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



performance management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting