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Zenloop vs Feedier: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Feedier is based on a specific set of business needs and context. The comparison uses 5553 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Feedier

Zenloop, Feedier, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Feedier focuses on Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

"With zenloop, we can easily set up email and slack notifications. This allows us to immediately and automatically forward critical feedback to the responsible employees. " - Sandra Friedrichs

"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Feedier for

Software Failure Risk

  • low

logo Feedier

Focus area

Feedier is better than Zenloop for

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Next generation feedback tool that automatically collects real-time feedback

Age

2016

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

73

50

Total Goals
(we found evidences for)

16

12

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads




sales incentive management




performance management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more

Top Channels

Channels Used

  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more
  • promotions

  • e-mail

  • social media

  • text SMS

  • coupons

  • website

  • newsletter

  • review sites

  • Facebook

  • chat

  • phone calls

  • user generated content

  • blogs

  • Yelp

  • Tripadvisor

  • mobile

  • games

  • offline

  • point of sale

  • Slack

  • Amazon

  • video

  • mass media

  • on premises

  • radio

  • television

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting