Comparison Summary
This comparison report of Zenloop vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 10184 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and Listen360 Customer Engagement Platform
Zenloop, Listen360 Customer Engagement Platform, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Zenloop
Focus area
Zenloop is better than Listen360 Customer Engagement Platform for
Software Failure Risk
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Zenloop for
Software Failure Risk
About
Feedback Management to Automate customer retention.
Customer feedback tool to make products and services more meaningful to the customers you serve.
Age
2016
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
46
Total Goals
(we found evidences for)
16
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
-
Improve efficiency
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Acquire customers
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Manage risk
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
-
Scale best practices
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Increase sales & revenue
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Improve brand engagement
-
Improve internal communications
- See 9 more
Top Channels
Channels Used
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phone calls
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website
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e-mail
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chat
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social media
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user generated content
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blogs
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offline
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point of sale
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on premises
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promotions
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Facebook
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mass media
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radio
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Facebook page
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games
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review sites
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video
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Twitter
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Yelp
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events
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trade shows
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LinkedIn
- See 20 more
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phone calls
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website
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e-mail
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chat
-
social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
on premises
-
promotions
-
Facebook
-
mass media
-
radio
-
Facebook page
-
games
-
review sites
-
video
-
Twitter
-
Yelp
-
events
-
trade shows
-
LinkedIn
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High