Comparison Summary
This comparison report of Zenloop vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 10262 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and Qualtrics CoreXM
Zenloop, Qualtrics CoreXM, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.
"We ask for NPS feedback after customer interactions with our service team. It helps us to train and develop our employees and continuously improve our service quality. " - Dagmar Reichenbächer
"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Experience Management Software to gather experience insights and take action
Age
2016
2002
Financials
SERIES A
SERIES C
Business Need
Total Processes
(we found evidences for)
73
65
Total Goals
(we found evidences for)
16
18
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
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Acquire customers
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Grow market share
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Improve brand engagement
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Increase sales & revenue
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Build brand awareness
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Improve ROI
-
Launch new products
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Scale best practices
-
Increase customer life time value
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Enter new markets internationally or locally
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Improve internal communications
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Establish thought leadership
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Improve digital and social presence
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Improve stakeholder relations
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Manage risk
-
Improve consistency
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Improve efficiency
- See 15 more
Top Channels
Channels Used
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e-mail
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website
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phone calls
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offline
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chat
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social media
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video
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promotions
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events
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trade shows
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on premises
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newsletter
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point of sale
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display advertisement
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Facebook page
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Facebook
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text SMS
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Instagram
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Twitter
-
Slack
- See 17 more
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e-mail
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website
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phone calls
-
offline
-
chat
-
social media
-
video
-
promotions
-
events
-
trade shows
-
on premises
-
newsletter
-
point of sale
-
display advertisement
-
Facebook page
-
Facebook
-
text SMS
-
Instagram
-
Twitter
-
Slack
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
