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Zenloop vs Qualtrics CoreXM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 10262 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Qualtrics CoreXM

Zenloop, Qualtrics CoreXM, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. " - Martin Gödicke

"Qualtrics helps us be perfect in what we deliver to consumers " - Chobani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Qualtrics CoreXM for

Software Failure Risk

  • low

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Experience Management Software to gather experience insights and take action

Age

2016

2002

Financials

SERIES A

SERIES C

Business Need

Total Processes
(we found evidences for)

73

65

Total Goals
(we found evidences for)

16

18

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management

creating contact list



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads




products & pricelist management


courses & assessment

create learning path


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


distribution management


conference call management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting