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Zenloop vs QuestionPro Survey: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. QuestionPro Survey is based on a specific set of business needs and context. The comparison uses 7998 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and QuestionPro Survey

Zenloop, QuestionPro Survey, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

QuestionPro Survey focuses on Feedback Survey, Market Research, Customer Engagement Management, Collect Reviews & Rating, etc.

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. " - Martin Gödicke

"Questionpro combines powerful analysis software with an intuitive user interface. When coupled with their outstanding customer service, QuestionPro.com becomes a very useful tool for survey-based human subject public health research. " - Alan W. Shindel

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than QuestionPro Survey for

Software Failure Risk

  • low

logo QuestionPro Survey

Focus area

QuestionPro Survey is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Free Online Community Software Platform | QuestionPro

Age

2016

2002

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

73

33

Total Goals
(we found evidences for)

16

4

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Improve brand engagement

  • Improve internal communications

  • Manage risk

  • See 1 more

Top Channels

Channels Used

  • website

  • e-mail

  • offline

  • mobile

  • phone calls

  • chat

  • text SMS

  • social media

  • point of sale

  • mobile app

  • events

  • trade shows

  • video

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • See 15 more
  • website

  • e-mail

  • offline

  • mobile

  • phone calls

  • chat

  • text SMS

  • social media

  • point of sale

  • mobile app

  • events

  • trade shows

  • video

  • user generated content

  • blogs

  • games

  • mass media

  • radio

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting