Comparison Summary

Zenloop: Zenloop is a Customer Experience Management Platform focused on Action Management. Customer insights are converted into automation.

SmileBack: SmileBack® is the leading customer satisfaction platform for MSPs, enabling IT professionals to collect, report, and act on CSAT and NPS feedback. Customer insights are efficiently managed.

logo Zenloop

Focus area

Zenloop is better than SmileBack for

Software Failure Risk

  • low

logo SmileBack

Focus area

Software Failure Risk

  • low

Zenloop and SmileBack: Customer Satisfaction Data


Zenloop in Action: Unique Use Cases

How does Zenloop address your Collecting Feedback Challenges?

How does Zenloop address your Loyalty Management Challenges?

What makes Zenloop ideal for Contact List Management?

How does Zenloop facilitate Advertisement?

Why is Zenloop the best choice for Lifetime Value Management?


SmileBack in Action: Unique Use Cases

How efficiently Does SmileBack manage your Engaging Conversational Surveys?

What makes SmileBack ideal for Rating And Review Management?

How efficiently Does SmileBack manage your Helpdesk Management?

About

Feedback Management to Automate customer retention.

Customer satisfaction platform, simple to use but deep in insights

Age

2016

Financials

SERIES A

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting