Comparison Summary
This comparison report of Zenloop vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 9179 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and Sogolytics
Zenloop, Sogolytics, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.
"Thanks to zenloop, we're able to collect customer feedback at different touchpoints, enrich it with further data and therefore implement measures driven by our customers. " - Jan-Robin Läckes
"My job requires building consensus among several hundred shareholders. SoGo enables me to quickly and easily develop actionable insights and make data-driven decisions. " - Brian Colluci
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Actionable survey data with advanced data management and enterprise online survey software
Age
2016
2013
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
67
Total Goals
(we found evidences for)
16
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve brand engagement
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Launch new products
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Build brand awareness
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Scale best practices
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Establish thought leadership
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Improve internal communications
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Enter new markets internationally or locally
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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offline
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promotions
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phone calls
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video
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games
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user generated content
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blogs
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omnichannel
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chat
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mobile
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text SMS
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Facebook
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causes and charity
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newsletter
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mobile app
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coupons
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trade shows
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events
- See 18 more
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social media
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e-mail
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website
-
offline
-
promotions
-
phone calls
-
video
-
games
-
user generated content
-
blogs
-
omnichannel
-
chat
-
mobile
-
text SMS
-
Facebook
-
causes and charity
-
newsletter
-
mobile app
-
coupons
-
trade shows
-
events
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
