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Zenloop vs Sogolytics: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Sogolytics is based on a specific set of business needs and context. The comparison uses 9179 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Sogolytics

Zenloop, Sogolytics, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Sogolytics focuses on Customer Feedback Management, Engagement Management, Helpdesk Management with Phone Calls, Social Media Management with Social Media, etc.

"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. " - Martin Gödicke

"Tutorial videos made getting started with the surveys a snap. And anytime I’ve had issues with a survey, the support team has been responsive with precisely the answers I needed. The customization options are fantastic! Being able to have conditiona...l questions really helps narrow results. We’ve utilized SoGoSurvey to secure new business and expand our business. " - Jeannie Rose

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Sogolytics for

Software Failure Risk

  • low

logo Sogolytics

Focus area

Sogolytics is better than Zenloop for

Software Failure Risk

  • low

About

Feedback Management to Automate customer retention.

Actionable survey data with advanced data management and enterprise online survey software

Age

2016

2013

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

73

67

Total Goals
(we found evidences for)

16

13

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications

tracking & monitoring communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing



workflow management


generation of new leads



products & pricelist management



opportunity management






community building


lead qualification: demographic


lead qualification

lead qualification: demographic




reputation management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Improve brand engagement

  • Launch new products

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Shorten ramp up time

  • Improve efficiency

  • Increase sales & revenue

  • Establish thought leadership

  • Improve internal communications

  • Enter new markets internationally or locally

  • See 10 more

Top Channels

Channels Used

  • social media

  • e-mail

  • website

  • offline

  • promotions

  • phone calls

  • video

  • games

  • user generated content

  • blogs

  • omnichannel

  • chat

  • mobile

  • text SMS

  • Facebook

  • causes and charity

  • newsletter

  • mobile app

  • coupons

  • trade shows

  • events

  • See 18 more
  • social media

  • e-mail

  • website

  • offline

  • promotions

  • phone calls

  • video

  • games

  • user generated content

  • blogs

  • omnichannel

  • chat

  • mobile

  • text SMS

  • Facebook

  • causes and charity

  • newsletter

  • mobile app

  • coupons

  • trade shows

  • events

  • See 18 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting