Comparison Summary
This comparison report of Zenloop vs. SurveyMonkey is based on a specific set of business needs and context. The comparison uses 62072 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and SurveyMonkey
Zenloop, SurveyMonkey, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
SurveyMonkey focuses on Collecting Feedback, Engaging Conversational Surveys, Market Research, Communication Management with E-Mail, etc.
"We use the promoters as a free marketing channel, e.g. for our refer-a-friend program, but also to receive referrals on rating portals. " - Lynn Hoblitz
"We've improved our application and nomination experience, reduced administrative workloads, and created a faster, more efficient review process for all of our programs. " - Deb Goodhind
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Online Survey Software to create and send surveys
Age
2016
1999
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
123
Total Goals
(we found evidences for)
16
20
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
-
Improve digital and social presence
-
Enter new markets internationally or locally
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Launch new products
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Build brand awareness
-
Establish thought leadership
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Improve stakeholder relations
-
Reduce bounce
- See 13 more
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Enhance customer relationships
-
Acquire customers
-
Improve internal communications
-
Launch new products
-
Increase sales & revenue
-
Establish thought leadership
-
Enter new markets internationally or locally
-
Scale best practices
-
Grow market share
-
Improve ROI
-
Improve efficiency
-
Build brand awareness
-
Improve brand engagement
-
Improve digital and social presence
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Manage risk
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Improve stakeholder relations
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Improve consistency
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Improve visibility
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Improve navigation
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Increase customer life time value
- See 17 more
Top Channels
Channels Used
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e-mail
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social media
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website
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offline
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promotions
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phone calls
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mobile
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chat
-
trade shows
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causes and charity
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events
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user generated content
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blogs
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Facebook
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point of sale
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mobile app
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video
-
Whatsapp
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Twitter
-
on premises
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display advertisement
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Facebook page
-
newsletter
-
print media
-
newspaper
-
channel partners
-
review sites
-
mass media
-
text SMS
-
Amazon
-
Instagram
-
Slack
-
out of home
-
billboards
-
games
-
Skype
-
eBay
-
LinkedIn
-
magazine
- See 36 more
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e-mail
-
social media
-
website
-
offline
-
promotions
-
phone calls
-
mobile
-
chat
-
trade shows
-
causes and charity
-
events
-
user generated content
-
blogs
-
Facebook
-
point of sale
-
mobile app
-
video
-
Whatsapp
-
Twitter
-
on premises
-
display advertisement
-
Facebook page
-
newsletter
-
print media
-
newspaper
-
channel partners
-
review sites
-
mass media
-
text SMS
-
Amazon
-
Instagram
-
Slack
-
out of home
-
billboards
-
games
-
Skype
-
eBay
-
LinkedIn
-
magazine
- See 36 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
