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Zenloop vs Upland Rant & Rave: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zenloop vs. Upland Rant & Rave is based on a specific set of business needs and context. The comparison uses 4049 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zenloop and Upland Rant & Rave

Zenloop, Upland Rant & Rave, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.

Upland Rant & Rave focuses on Collecting Feedback, Engaging Conversational Surveys, Coaching, Funnel Analysis, etc.

"Thanks to zenloop, we're able to collect customer feedback at different touchpoints, enrich it with further data and therefore implement measures driven by our customers. " - Jan-Robin Läckes

"Exceptional service and memorable experiences are synonymous with the Fortnum & Mason brand, so understanding how customers feel about us is a key priority. We decided to work with Upland Rant & Rave because we know that they understand the importan...ce of capturing customer emotion in the moments that matter, even from those customers who don’t purchase. " - Zia Zareem-Slade

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zenloop

Focus area

Zenloop is better than Upland Rant & Rave for

Software Failure Risk

  • low

logo Upland Rant & Rave

Focus area

Software Failure Risk

  • medium

About

Feedback Management to Automate customer retention.

Customer Engagement & Experience Software for capturing feedback and actionable insights

Age

2016

2010

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

73

18

Total Goals
(we found evidences for)

16

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


customise loyalty program

identify target customers


contact list management



lifetime value management


rating and review management


engagement management

engaging and following up


communication management

sending & publishing communications


promotion management



social media management

engaging on social media

scheduling post to social media

managing social media account


knowledge management

creating knowledge base


discount management


relationship management


sales call management


sales document management

contract management


competitive intelligence


training & onboarding



content management


campaign management



sales review & feedback


segmentation and targeting



business development


helpdesk management



customer case management




motivation management



touchpoint management


influencer marketing




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve internal communications

  • Improve efficiency

  • Improve brand engagement

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Launch new products

  • Build brand awareness

  • Establish thought leadership

  • Improve stakeholder relations

  • Reduce bounce

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

  • Improve consistency

Top Channels

Channels Used

  • phone calls

  • promotions

  • e-mail

  • coupons

  • See 1 more
  • phone calls

  • promotions

  • e-mail

  • coupons

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting