Comparison Summary
Introducing Zenloop and Userback
Zenloop, Userback, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Userback focuses on Collecting Feedback with Video, Automated Workflows, Collaboration with Video, Training & Onboarding with E-Mail, etc.
"By reacting to customer feedback in an automated manner, we’ve been able to significantly increase repurchase rates. The zenloop integration took only a few hours.. " - Martin Gödicke
"What I like best about Userback is its user friendliness and flexibility for users to provide feedback on anything that is viewable on their web browser " - Mike Rosales
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Real time customer feedback tool to collect feedback with video and screenshots
Age
2016
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
16
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
Top Channels
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
