Comparison Summary
Introducing Zenloop and UserVoice
Zenloop, UserVoice, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
UserVoice focuses on Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Communication Management, etc.
"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. " - Daniel Lang
"The big thing that was missing from feedback that we would get from surveys is priority. The biggest thing that UserVoice gives us is prioritization. UserVoice allows us to understand what customers really care about. " - Mark Silvey
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Feedback Management Tool to understand what the customers want
Age
2016
Financials
SERIES A
SERIES A
Business Need
Total Processes
(we found evidences for)
73
65
Total Goals
(we found evidences for)
16
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
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Enter new markets internationally or locally
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Acquire customers
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Improve internal communications
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Scale best practices
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Improve visibility
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Improve ROI
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Launch new products
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Improve efficiency
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Improve digital and social presence
- See 7 more
Top Channels
Channels Used
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website
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user generated content
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blogs
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chat
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promotions
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e-mail
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phone calls
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Skype
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Slack
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social media
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offline
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on premises
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Twitter
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Facebook
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events
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trade shows
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point of sale
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mobile
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games
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print media
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magazine
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video
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Netflix
- See 20 more
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website
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user generated content
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blogs
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chat
-
promotions
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e-mail
-
phone calls
-
Skype
-
Slack
-
social media
-
offline
-
on premises
-
Twitter
-
Facebook
-
events
-
trade shows
-
point of sale
-
mobile
-
games
-
print media
-
magazine
-
video
-
Netflix
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
