Comparison Summary
This comparison report of Zenloop vs. Zonka Feedback is based on a specific set of business needs and context. The comparison uses 6654 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Zenloop and Zonka Feedback
Zenloop, Zonka Feedback, AskNicely, InMoment, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zenloop covers Collecting Feedback with Promotions, Loyalty Management, Contact List Management, Advertisement with Promotions, etc.
Zonka Feedback focuses on Collecting Feedback, Social Media Management, Communication Management with E-Mail, Engaging Conversational Surveys, etc.
"We ask for NPS feedback at five different touchpoints. The surveys can be individualized to achieve extremely high response rates. " - Daniel Lang
"Zonka App has really really helped us a lot to improve our feedback collection and analysis system. " - Vinit R
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Feedback Management to Automate customer retention.
Feedback Software & Survey App to collect feedback from customers and employees
Age
2016
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
73
43
Total Goals
(we found evidences for)
16
3
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve internal communications
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Improve efficiency
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Improve brand engagement
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Scale best practices
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Improve digital and social presence
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Enter new markets internationally or locally
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Launch new products
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Build brand awareness
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Establish thought leadership
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Improve stakeholder relations
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Reduce bounce
- See 13 more
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
Top Channels
Channels Used
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e-mail
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promotions
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offline
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website
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on premises
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mobile
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text SMS
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chat
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mobile app
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phone calls
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omnichannel
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social media
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point of sale
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user generated content
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blogs
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print media
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mass media
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radio
- See 15 more
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e-mail
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promotions
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offline
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website
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on premises
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mobile
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text SMS
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chat
-
mobile app
-
phone calls
-
omnichannel
-
social media
-
point of sale
-
user generated content
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blogs
-
print media
-
mass media
-
radio
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
