cuspera logo CUSPERA

Zoey vs Lightspeed Ecommerce: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoey vs. Lightspeed Ecommerce is based on a specific set of business needs and context. The comparison uses 3699 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoey and Lightspeed Ecommerce

Zoey, Lightspeed Ecommerce, Omnyfy, Oracle CX Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoey covers Sales Document Management, Order Management, Helpdesk Management, Products & Pricelist Management, etc.

Lightspeed Ecommerce focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Workflow Management with Phone Calls, Sales Document Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoey

Focus area

Zoey is better than Lightspeed Ecommerce for

Software Failure Risk

  • low

logo Lightspeed Ecommerce

Focus area

Software Failure Risk

  • medium

About

Zoey: B2B/Wholesale eCommerce Platform with Enterprise Capabilitie

One place to manage your inventory, sales reports, shipping, customer data, marketing and much more. | Lightspeed eCom

Age

2005

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

45

46

Total Goals
(we found evidences for)

11

5

Top Processes

Evidences indicate better relative satisfaction


sales document management

proposal & quote management

contract management



helpdesk management


products & pricelist management



communication management

sending & publishing communications


account management


promotion management


content management



engagement management

engaging and following up


lifetime value management


competitive intelligence


training & onboarding


workflow management


category management


loyalty management


customer feedback management


campaign management


trade show marketing


rating and review management



social media management

social media analytics




contact list management


knowledge management


sales call management



conversion management


Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve visibility

  • Improve digital and social presence

  • Improve ROI

  • Grow market share

  • See 8 more
  • Acquire customers

  • Enhance customer relationships

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more
  • phone calls

  • offline

  • point of sale

  • e-mail

  • promotions

  • website

  • on premises

  • trade shows

  • omnichannel

  • mobile

  • social media

  • Facebook

  • chat

  • review sites

  • eBay

  • coupons

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting