Comparison Summary
Introducing Zoey and Narvar
Zoey, Narvar, Omnyfy, Oracle CX Commerce, etc., belong to a category of solutions that help E-Commerce Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Zoey covers Sales Document Management, Order Management, Helpdesk Management, Products & Pricelist Management, etc.
Narvar focuses on Engagement Management with Website, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Sales Document Management with Offline, etc.
"I cannot stress enough, at least for me personally, the customer service. It is what sealed the deal. When I set up my day, I decide on what I’m going to do. This includes setting aside time to work on my Zoey stuff. If I hit something that I couldn...’t do, I would normally worry I’d have to rearrange my day. But because I get responses so quickly, it’s not a problem. " - Kris Cardene
"People just expect more transparency and a better experience around delivery. He says not only is it about improving the experience but if we don't do it, we lose customers you have to run that extra mile these days, especially in the digital world. " - Rick Hoving
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About
Zoey: B2B/Wholesale eCommerce Platform with Enterprise Capabilitie
The Post-Purchase Platform for eCommerce
Financials
PRIVATE
SERIES C
Business Need
Total Processes
(we found evidences for)
45
38
Total Goals
(we found evidences for)
11
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Launch new products
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Scale best practices
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Enter new markets internationally or locally
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Build brand awareness
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Improve visibility
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Improve digital and social presence
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Improve ROI
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Grow market share
- See 8 more
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Enhance customer relationships
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Improve ROI
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Increase sales & revenue
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Acquire customers
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Improve consistency
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Improve brand engagement
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Improve visibility
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Build brand awareness
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Launch new products
- See 6 more
Top Channels
Channels Used
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website
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phone calls
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e-mail
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text SMS
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social media
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offline
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Facebook
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on premises
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omnichannel
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user generated content
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blogs
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newsletter
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promotions
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video
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point of sale
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Instagram
- See 13 more
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website
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phone calls
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e-mail
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text SMS
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social media
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offline
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Facebook
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on premises
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omnichannel
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user generated content
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blogs
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newsletter
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promotions
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video
-
point of sale
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Instagram
- See 13 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
