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Zoho Connect vs Cisco Jabber: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Zoho Connect medium Failure Risk for Cisco Jabber low
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Comparison Summary

This comparison report of Zoho Connect vs. Cisco Jabber is based on a specific set of business needs and context. The comparison uses 9666 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Connect and Cisco Jabber

Zoho Connect, and Cisco Jabber belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Connect covers Collaboration, Communication Management with Chat, Knowledge Management, Engagement Management with Chat, etc.

Cisco Jabber focuses on Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

"We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. " - François NANQUETTE

"I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. " - Ida Furnes Breivik

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Connect

Focus area

Zoho Connect is better than Cisco Jabber for

Software Failure Risk

  • medium

logo Cisco Jabber

Focus area

Cisco Jabber is better than Zoho Connect for

Software Failure Risk

  • low

About

Employee intranet software to connect your business

Collaboration software providing unified communications through instant messaging, voice and video calls

Age

1996

1984

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

34

48

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction

collaboration

Read Reviews (75)

Read Reviews (1898)

communication management

Read Reviews (13)

Read Reviews (431)

sending & publishing communications

Read Reviews (5)

Read Reviews (333)

tracking & monitoring communications

Read Reviews (2)

Read Reviews (18)

knowledge management

Read Reviews (9)

Read Reviews (3)

engagement management

Read Reviews (8)

Read Reviews (39)

engaging and following up

Read Reviews (7)

Read Reviews (36)

content management

Read Reviews (6)

Read Reviews (92)

content sharing

Read Reviews (4)

Read Reviews (91)

sales document management

Read Reviews (4)

Read Reviews (82)

document sharing

Read Reviews (4)

Read Reviews (77)

social media management

Read Reviews (4)

Read Reviews (0)

monitoring social media

Read Reviews (2)

Read Reviews (0)

scheduling post to social media

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (15)

customer feedback management

Read Reviews (3)

Read Reviews (0)

sales call management

Read Reviews (3)

Read Reviews (150)

meeting management

Read Reviews (3)

Read Reviews (80)

training & onboarding

Read Reviews (2)

Read Reviews (21)

calendar management

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (160)

sales review & feedback

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (2)

Read Reviews (99)

campaign management

Read Reviews (1)

Read Reviews (2)

conference call management

Read Reviews (0)

Read Reviews (406)

business development

Read Reviews (0)

Read Reviews (7)

rating and review management

Read Reviews (0)

Read Reviews (4)

customer case management

Read Reviews (0)

Read Reviews (3)

conversion management

Read Reviews (0)

Read Reviews (3)

revenue cycle management

Read Reviews (0)

Read Reviews (2)

trade show marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more

  • phone calls

  • offline

  • chat

  • video

  • events

  • trade shows

  • e-mail

  • on premises

  • mobile

  • website

  • mobile app

  • mass media

  • Skype

  • text SMS

  • Slack

  • point of sale

  • social media

  • promotions

  • Facebook

  • support groups

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting