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Zoho Connect vs Slack: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Zoho Connect vs. Slack is based on a specific set of business needs and context. The comparison uses 68707 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Zoho Connect and Slack

Zoho Connect, and Slack belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Zoho Connect covers Collaboration, Communication Management with Chat, Knowledge Management, Engagement Management with Chat, etc.

Slack focuses on Collaboration with Chat, Communication Management with Chat, Content Management with Chat, Sales Document Management with Chat, etc.

"We use Zoho Connect for our inter-office communication and it is more efficient for accessing real time information. " - François NANQUETTE

"We believe that to become the number one bank, we need to be the number one tech team. To deliver on the expectations of our clients, we need to give our employees access to the best tools, and Slack is one of them. " - Martin Wildberger

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Zoho Connect

Focus area

Zoho Connect is better than Slack for

Software Failure Risk

  • medium

logo Slack

Focus area

Slack is better than Zoho Connect for

Software Failure Risk

  • low

About

Employee intranet software to connect your business

Slack: Where work happens

Age

1996

2009

Financials

PRIVATE

SERIES H

Business Need

Total Processes
(we found evidences for)

34

136

Total Goals
(we found evidences for)

4

20

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


knowledge management

creating knowledge base


engagement management

engaging and following up



sales document management


social media management

monitoring social media

scheduling post to social media



workflow management


customer feedback management


sales call management

meeting management




training & onboarding



calendar management


helpdesk management


sales review & feedback


contact list management


products & pricelist management


campaign management


generation of new leads


motivation management



conference call management


trade show marketing


touchpoint management




lead qualification: technographic


lead qualification

lead qualification: technographic


community building


conversion management





relationship management


business development



customise loyalty program


loyalty management

customise loyalty program



account management


rating and review management



customer case management



social media marketing


competitive intelligence


promotion management



track learning progress


create learning path


courses & assessment

track learning progress

create learning path


performance management




international marketing


discount management


follower management



lifetime value management






category management


distribution management


revenue cycle management




pipeline management



relationship marketing



referral management



billing and invoice management



sales incentive management


personalized marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Scale best practices

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • See 1 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Improve visibility

  • Grow market share

  • Improve stakeholder relations

  • Launch new products

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Increase sales & revenue

  • Improve efficiency

  • Build brand awareness

  • Shorten ramp up time

  • Establish thought leadership

  • Improve ROI

  • Improve brand engagement

  • Improve consistency

  • Increase customer life time value

  • Manage risk

  • See 17 more

Top Channels

Channels Used

  • chat

  • Slack

  • e-mail

  • phone calls

  • offline

  • video

  • social media

  • trade shows

  • events

  • mobile

  • website

  • user generated content

  • blogs

  • on premises

  • mobile app

  • Skype

  • text SMS

  • support groups

  • point of sale

  • Facebook

  • promotions

  • Twitter

  • games

  • Whatsapp

  • print media

  • magazine

  • mass media

  • channel partners

  • newsletter

  • Netflix

  • causes and charity

  • coupons

  • review sites

  • LinkedIn

  • omnichannel

  • display advertisement

  • Amazon

  • Instagram

  • television

  • Glassdoor

  • Snapchat

  • G2crowd

  • movies

  • Facebook page

  • See 41 more
  • chat

  • Slack

  • e-mail

  • phone calls

  • offline

  • video

  • social media

  • trade shows

  • events

  • mobile

  • website

  • user generated content

  • blogs

  • on premises

  • mobile app

  • Skype

  • text SMS

  • support groups

  • point of sale

  • Facebook

  • promotions

  • Twitter

  • games

  • Whatsapp

  • print media

  • magazine

  • mass media

  • channel partners

  • newsletter

  • Netflix

  • causes and charity

  • coupons

  • review sites

  • LinkedIn

  • omnichannel

  • display advertisement

  • Amazon

  • Instagram

  • television

  • Glassdoor

  • Snapchat

  • G2crowd

  • movies

  • Facebook page

  • See 41 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting